Re: Problem with USB2 devices connected to a hub

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On 14.3.2019 14.38, Georg Chini wrote:
Hello,

I have a problem with multiple USB2 devices. After purchasing a new motherboard,
some USB2 devices (specifically audio devices and bluetooth dongles) do no longer
work when connected to a hub, even if they are the only device on the hub. They do
work when they are directly connected to an USB (2.0 or 3.0) port of the machine.
The error I am getting with the hub in between is "Not enough bandwidth for new
device state". Here are example kernel messages for a bluetooth dongle:

Mar 14 08:12:33 mini kernel: usb 1-4.1: new full-speed USB device number 15 using xhci_hcd
Mar 14 08:12:33 mini kernel: usb 1-4.1: New USB device found, idVendor=0a12, idProduct=0001, bcdDevice=31.64
Mar 14 08:12:33 mini kernel: usb 1-4.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Mar 14 08:12:33 mini kernel: usb 1-4.1: Not enough bandwidth for new device state.

I have only one single USB controller:

00:15.0 USB controller: Intel Corporation Atom Processor C3000 Series USB 3.0 xHCI Controller (rev 11)

I am using kernel 5.0.

lsusb output:

Bus 002 Device 004: ID 05e3:0617 Genesys Logic, Inc.
Bus 002 Device 003: ID 05e3:0617 Genesys Logic, Inc.
Bus 002 Device 002: ID 05e3:0617 Genesys Logic, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 013: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 011: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 012: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 010: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 008: ID 046d:0994 Logitech, Inc. QuickCam Orbit/Sphere AF
Bus 001 Device 016: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 005: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 007: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 009: ID 0557:2419 ATEN International Co., Ltd
Bus 001 Device 006: ID 0557:7000 ATEN International Co., Ltd Hub
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 003: ID 0d8c:0102 C-Media Electronics, Inc. CM106 Like Sound Device
Bus 001 Device 002: ID 0b0e:0348 GN Netcom
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The C-Media sound device is directly connected to the machine and is working.
The BT dongle is on a hub and does not work. If I connect the C-Media device
to a hub, it will also produce the "not enough bandwidth" error. Can anybody help
me to debug this problem further?



Logs and traces could help, also lsusb -v output.

logs:
mount -t debugfs none /sys/kernel/debug
echo -n 'module xhci_hcd =p' > /sys/kernel/debug/dynamic_debug/control
echo -n 'module usbcore =p' >/sys/kernel/debug/dynamic_debug/control
<connect failing usb devices>
send output of dmesg

traces:
mount -t debugfs none /sys/kernel/debug
echo 81920 > /sys/kernel/debug/tracing/buffer_size_kb
echo 1 > /sys/kernel/debug/tracing/events/xhci-hcd/enable
<connect failing device>
send content of /sys/kernel/debug/tracing/trace

-Mathias




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