Re: USB 3.0 device next to USB 2.0 receiver result in dysfunctional mouse

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On Mon, Feb 18, 2019 at 10:59:43AM +0100, usbuser@xxxxxxxxxxx wrote:
> Hello,
> 
> I build a new pc with the B450-I motherboard from Asus. My issue is the following: When I plug-in a USB 3.0 device next to the unifying receiver from logitech the mouse stops working. Meaning no movement, clicking or scrolling is registered. USB 2.0 devices do not result in a dysfunctional mouse. 
> * Everything tested against linux 4.20.10 and 5.0.0-rc6[1].
> * I only had sticks and HDDs to test with.
> * USB 2.0 sticks can be used if a USB3.0 stick is next to it.
> * The BIOS is up to date.
> My only lead so far is the section from dmsg[2] about "ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT5._PLD, AE_AML_UNINITIALIZED_ELEMENT"
> 
> lsusb working mouse / no stick [3] 
> lsusb non-working mouse / with stick [4] 
> lspci [5] 
> 
> I hope I didn't miss any valuable information for you and followed the etiquette - what else can I do to fix that / help your helping me? 

This is a known hardware issue, there's nothing we can do in software to
resolve this, sorry.  See this information from Intel for more details:
	https://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html

greg k-h



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