Re: Problem with xhci_hcd on Gigabyte Z170X Gaming 7-EK

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On Tue, Feb 06, 2018 at 07:38:42PM +0200, Mathias Nyman wrote:
> On 01.02.2018 02:43, Herbert Poetzl wrote:
>> On Wed, Jan 31, 2018 at 04:58:58PM +0200, Mathias Nyman wrote:
>>> On 30.01.2018 08:06, Herbert Poetzl wrote:
>>>> On Mon, Jan 29, 2018 at 02:26:52PM +0200, Mathias Nyman wrote:
>>>>> On 20.01.2018 06:20, Herbert Poetzl wrote:

>>>>>> I've recently acquired a Gigabyte Z170X Gaming 7-EK motherboard
>>>>>> with the Intel Z170 chipset and Sunrise Point-H USB 3.0 xHCI
>>>>>> Controller for running Linux.

>>>>>> Now most things seem to work fine (some problems with UEFI but
>>>>>> that was kind of expected), but the xhci_hcd module is filling
>>>>>> up my log files with a repeated message (ever 4 seconds):

>>>>>>   [ 2137.036187] usb usb2-port1: Cannot enable. Maybe the USB cable is
>>>>>>   bad?
>>>>>>   [ 2137.036981] xhci_hcd 0000:00:14.0: Cannot set link state.
>>>>>>   [ 2137.037767] usb usb2-port1: cannot disable (err = -32)

>>>>>> Now I have no idea where usb2-port1 is or why it should have a
>>>>>> bad cable, the only USB devices I know of are the USB drive
>>>>>> I've booted the system from and the wireless keyboard/mouse
>>>>>> combo I'm using.

>>>>>> Both seem to work just fine and plugging those into different
>>>>>> USB ports doesn't change the message.

>>>>>>   Bus 002 Device 002: ID 1b1c:1a00 Corsair
>>>>>>   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>>>>>>   Bus 001 Device 003: ID 046d:c534 Logitech, Inc. Unifying Receiver
>>>>>>   Bus 001 Device 002: ID 045b:0209 Hitachi, Ltd
>>>>>>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

>>>>>> Note: I have no idea what the Hitachi device is.

>>>>>> The current kernel is 4.14.13 (from Mageia 6).

>>>>>> Any idea what the problem here is and how I can fix or work
>>>>>> around it?

>>>>>> Please let me know if you need any additional information on
>>>>>> the system or environment.

>>>>> lsusb -v could show more details about the misbehaving device.

>>>>> Output of dmesg could tell something as well

>>>> During testing I found out that there is a correlation between
>>>> the BIOS and the observed error.

>>>> When I unplug the power supply for a few seconds, the problem
>>>> will completely disappear until the next time I enter the BIOS
>>>> and change something there (doesn't matter what and doesn't
>>>> affect the result).

>>>> It also seems to be related to the 'mystical' Hitachi device
>>>> I couldn't figure out what it is for or why it sits on each
>>>> USB bus.

>>>> You can find all the suggested output here ...

>>>>     http://vserver.13thfloor.at/Stuff/XHCI_HCD/

>>>> where 'failing' means that the problem is present and 'working'
>>>> means that everything seems fine.

>>> The Hitachi device is a built-in USB3 HUB, (USB3 so it supports
>>> both USB2 and USB3 sides)

>> I wasn't able to find the USB ID online and the Linux
>> USB ID database only seems to know the vendor not the
>> device IDs ...

>>> In the failing case the USB3 side of the hub doesn't properly
>>> finish reset, and gets stuck in a retry loop.

>>> It's possible that we keep retrying a warm reset even if device
>>> would require something else to reset it properly(normal reset,
>>> or disable device in between)

>> Well, I'm currently testing on that platform, so it
>> would be easy for me to try some patches for that ...

> Does reverting
> 37be6676 usb: hub: Fix auto-remount of safely removed or
> ejected USB-3 devices
> help?

Hmm, I did find 37be66767e3cae4fd16e064d8bb7f9f72bf5c045 for
4.9 and earlier but nothing which would revert cleanly for
4.14.13 or later ...

Could you provide a hint how I can revert it easily for
4.14.17 or 4.15.1?

Thanks in advance,
Herbert

> After reverting it the port should be disabled and re-enabled
> after a few unsuccessful port resets, and hopefully start
> working again.

> -Mathias
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