Was told to report this here from https://bugzilla.kernel.org/show_bug.cgi?id=198655 Dell Latitude 3340, A14 BIOS 4.15.0-1-default #1 SMP PREEMPT Wed Jan 31 07:03:28 UTC 2018 (ac01747) x86_64 x86_64 x86_64 GNU/Linux Sometimes when WD My Passport is connected to the left side USB port, the drive starts to power up, then crashes while spinning up disk. After the drive crashing and powering off quickly, it powers back on successfully and is readable as normal. Expected: drive connects and stays powered on the first time as usual. I don't think this is a hardware issue since I haven't observed it on the right side port, and the fact that it is able to read the drive after disconnecting and reconnecting. 4.15 dmesg output (also attached): [ 522.124227] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd [ 522.144960] usb 2-1: New USB device found, idVendor=1058, idProduct=0748 [ 522.144967] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 522.144971] usb 2-1: Product: My Passport 0748 [ 522.144975] usb 2-1: Manufacturer: Western Digital [ 522.144978] usb 2-1: SerialNumber: [ 522.145887] usb-storage 2-1:1.0: USB Mass Storage device detected [ 522.150584] scsi host3: usb-storage 2-1:1.0 [ 523.164907] scsi 3:0:0:0: Direct-Access WD My Passport 0748 1025 PQ: 0 ANSI: 6 [ 523.165142] sd 3:0:0:0: Attached scsi generic sg2 type 0 [ 523.165492] scsi 3:0:0:1: Enclosure WD SES Device 1025 PQ: 0 ANSI: 6 [ 523.166247] sd 3:0:0:0: [sdc] Spinning up disk... [ 523.166988] ses 3:0:0:1: Attached Enclosure device [ 523.167071] ses 3:0:0:1: Attached scsi generic sg3 type 13 [ 524.188157] . [ 524.212261] xhci_hcd 0000:00:14.0: Cannot set link state. [ 524.212276] usb usb2-port1: cannot disable (err = -32) [ 524.212290] usb 2-1: USB disconnect, device number 4 [ 524.212591] ready [ 524.212835] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 524.212842] sd 3:0:0:0: [sdc] Sense not available. [ 524.212851] sd 3:0:0:0: [sdc] 0 512-byte logical blocks: (0 B/0 B) [ 524.212855] sd 3:0:0:0: [sdc] 0-byte physical blocks [ 524.212935] sd 3:0:0:0: [sdc] Write Protect is off [ 524.212941] sd 3:0:0:0: [sdc] Mode Sense: 00 00 00 00 [ 524.213022] sd 3:0:0:0: [sdc] Asking for cache data failed [ 524.213034] sd 3:0:0:0: [sdc] Assuming drive cache: write through [ 524.213632] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 524.213640] sd 3:0:0:0: [sdc] Sense not available. [ 524.213732] sd 3:0:0:0: [sdc] Attached SCSI disk [ 524.228085] ses 3:0:0:1: Failed to get diagnostic page 0x1 [ 524.228095] ses 3:0:0:1: Failed to bind enclosure -19 [ 525.724129] usb 2-1: new SuperSpeed USB device number 5 using xhci_hcd [ 525.744845] usb 2-1: New USB device found, idVendor=1058, idProduct=0748 [ 525.744851] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 525.744853] usb 2-1: Product: My Passport 0748 [ 525.744855] usb 2-1: Manufacturer: Western Digital [ 525.744857] usb 2-1: SerialNumber: [ 525.745653] usb-storage 2-1:1.0: USB Mass Storage device detected [ 525.749809] scsi host3: usb-storage 2-1:1.0 [ 526.780883] scsi 3:0:0:0: Direct-Access WD My Passport 0748 1025 PQ: 0 ANSI: 6 [ 526.781159] sd 3:0:0:0: Attached scsi generic sg2 type 0 [ 526.781489] scsi 3:0:0:1: Enclosure WD SES Device 1025 PQ: 0 ANSI: 6 [ 526.782267] sd 3:0:0:0: [sdc] Spinning up disk... [ 526.783052] ses 3:0:0:1: Attached Enclosure device [ 526.783161] ses 3:0:0:1: Attached scsi generic sg3 type 13 [ 527.804065] . [ 528.475093] ses 3:0:0:1: Wrong diagnostic page; asked for 1 got 8 [ 528.475102] ses 3:0:0:1: Failed to get diagnostic page 0x1 [ 528.475108] ses 3:0:0:1: Failed to bind enclosure -19 [ 528.475992] ready [ 528.477383] sd 3:0:0:0: [sdc] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB) [ 528.477630] sd 3:0:0:0: [sdc] Write Protect is off [ 528.477634] sd 3:0:0:0: [sdc] Mode Sense: 47 00 10 08 [ 528.477871] sd 3:0:0:0: [sdc] No Caching mode page found [ 528.477878] sd 3:0:0:0: [sdc] Assuming drive cache: write through [ 528.489654] sd 3:0:0:0: [sdc] Attached SCSI disk
[ 522.124227] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd [ 522.144960] usb 2-1: New USB device found, idVendor=1058, idProduct=0748 [ 522.144967] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 522.144971] usb 2-1: Product: My Passport 0748 [ 522.144975] usb 2-1: Manufacturer: Western Digital [ 522.144978] usb 2-1: SerialNumber: [ 522.145887] usb-storage 2-1:1.0: USB Mass Storage device detected [ 522.150584] scsi host3: usb-storage 2-1:1.0 [ 523.164907] scsi 3:0:0:0: Direct-Access WD My Passport 0748 1025 PQ: 0 ANSI: 6 [ 523.165142] sd 3:0:0:0: Attached scsi generic sg2 type 0 [ 523.165492] scsi 3:0:0:1: Enclosure WD SES Device 1025 PQ: 0 ANSI: 6 [ 523.166247] sd 3:0:0:0: [sdc] Spinning up disk... [ 523.166988] ses 3:0:0:1: Attached Enclosure device [ 523.167071] ses 3:0:0:1: Attached scsi generic sg3 type 13 [ 524.188157] . [ 524.212261] xhci_hcd 0000:00:14.0: Cannot set link state. [ 524.212276] usb usb2-port1: cannot disable (err = -32) [ 524.212290] usb 2-1: USB disconnect, device number 4 [ 524.212591] ready [ 524.212835] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 524.212842] sd 3:0:0:0: [sdc] Sense not available. [ 524.212851] sd 3:0:0:0: [sdc] 0 512-byte logical blocks: (0 B/0 B) [ 524.212855] sd 3:0:0:0: [sdc] 0-byte physical blocks [ 524.212935] sd 3:0:0:0: [sdc] Write Protect is off [ 524.212941] sd 3:0:0:0: [sdc] Mode Sense: 00 00 00 00 [ 524.213022] sd 3:0:0:0: [sdc] Asking for cache data failed [ 524.213034] sd 3:0:0:0: [sdc] Assuming drive cache: write through [ 524.213632] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 524.213640] sd 3:0:0:0: [sdc] Sense not available. [ 524.213732] sd 3:0:0:0: [sdc] Attached SCSI disk [ 524.228085] ses 3:0:0:1: Failed to get diagnostic page 0x1 [ 524.228095] ses 3:0:0:1: Failed to bind enclosure -19 [ 525.724129] usb 2-1: new SuperSpeed USB device number 5 using xhci_hcd [ 525.744845] usb 2-1: New USB device found, idVendor=1058, idProduct=0748 [ 525.744851] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 525.744853] usb 2-1: Product: My Passport 0748 [ 525.744855] usb 2-1: Manufacturer: Western Digital [ 525.744857] usb 2-1: SerialNumber: [ 525.745653] usb-storage 2-1:1.0: USB Mass Storage device detected [ 525.749809] scsi host3: usb-storage 2-1:1.0 [ 526.780883] scsi 3:0:0:0: Direct-Access WD My Passport 0748 1025 PQ: 0 ANSI: 6 [ 526.781159] sd 3:0:0:0: Attached scsi generic sg2 type 0 [ 526.781489] scsi 3:0:0:1: Enclosure WD SES Device 1025 PQ: 0 ANSI: 6 [ 526.782267] sd 3:0:0:0: [sdc] Spinning up disk... [ 526.783052] ses 3:0:0:1: Attached Enclosure device [ 526.783161] ses 3:0:0:1: Attached scsi generic sg3 type 13 [ 527.804065] . [ 528.475093] ses 3:0:0:1: Wrong diagnostic page; asked for 1 got 8 [ 528.475102] ses 3:0:0:1: Failed to get diagnostic page 0x1 [ 528.475108] ses 3:0:0:1: Failed to bind enclosure -19 [ 528.475992] ready [ 528.477383] sd 3:0:0:0: [sdc] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB) [ 528.477630] sd 3:0:0:0: [sdc] Write Protect is off [ 528.477634] sd 3:0:0:0: [sdc] Mode Sense: 47 00 10 08 [ 528.477871] sd 3:0:0:0: [sdc] No Caching mode page found [ 528.477878] sd 3:0:0:0: [sdc] Assuming drive cache: write through [ 528.489654] sd 3:0:0:0: [sdc] Attached SCSI disk
