Re: HP Thunderbolt 3 Dock (90W): USB does not work

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These specific dmesg messages are from a 4.10.0 kernel, but 4.12,
4.13, 4.13.1 and 4.13.2 have the same problem. Here's the output from
a 4.13.2 kernel:

[...]
[   13.371999] usb 3-2: 2:1: cannot get freq at ep 0x1
[   13.538021] usb 3-2: 2:1: cannot get freq at ep 0x1
[...]

(full dmesg here: https://pastebin.com/1bqtgDJ3)

Best regards
Matthias

2017-09-14 19:41 GMT+02:00 Greg KH <gregkh@xxxxxxxxxxxxxxxxxxx>:
> On Wed, Sep 13, 2017 at 07:54:21AM +0200, Matthias Lohr wrote:
>> Hello,
>>
>> i'm using a Lenovo Carbon x1 (5th generation) with a HP Thunderbolt 3
>> dock (90W version). All ports are working, except USB Ports - for ~30
>> minutes. After ~30 minutes, also the USB ports get activated.
>>
>> While waiting for that, dmesg shows something like a "loop" through usb devices:
>>
>> [...]
>> [ 389.023845] usb 3-1: new high-speed USB device number 55 using xhci_hcd
>> [ 389.491841] usb 3-1: new high-speed USB device number 56 using xhci_hcd
>> [ 389.959928] usb 3-1: new high-speed USB device number 57 using xhci_hcd
>> [ 390.427925] usb 3-1: new high-speed USB device number 58 using xhci_hcd
>> [ 390.895832] usb 3-1: new high-speed USB device number 59 using xhci_hcd
>> [ 391.363817] usb 3-1: new high-speed USB device number 60 using xhci_hcd
>> [ 391.831818] usb 3-1: new high-speed USB device number 61 using xhci_hcd
>> [ 392.299759] usb 3-1: new high-speed USB device number 62 using xhci_hcd
>> [ 392.771813] usb 3-1: new high-speed USB device number 63 using xhci_hcd
>> [ 393.239765] usb 3-1: new high-speed USB device number 64 using xhci_hcd
>> [...]
>>
>> Some lines which might be interesting:
>> [ 13.908506] usb 3-2: 2:1: cannot get freq at ep 0x1
>> [ 14.058807] usb 3-2: 2:1: cannot get freq at ep 0x1
>> [ 14.210694] usb 3-2: 2:1: cannot get freq at ep 0x1
>
> what kernel version is this?
>
> thanks,
>
> greg k-h
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