RE: xhci_hcd HC died; cleaning up with TUSB7340 and µPD720201

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> -----Original Message-----
> From: Roger Quadros [mailto:rogerq@xxxxxx]
> Sent: Thursday, September 14, 2017 10:14 AM
> To: Chris Welch <Chris.Welch@xxxxxxxxxxxxxxxxxx>; linux-usb@xxxxxxxxxxxxxxx
> Subject: Re: xhci_hcd HC died; cleaning up with TUSB7340 and µPD720201
> 
> 
> Texas Instruments Finland Oy, Porkkalankatu 22, 00180 Helsinki. Y-
> tunnus/Business ID: 0615521-4. Kotipaikka/Domicile: Helsinki
> 
> On 14/09/17 16:53, Chris Welch wrote:
> >> -----Original Message-----
> >> From: Roger Quadros [mailto:rogerq@xxxxxx]
> >> Sent: Thursday, September 14, 2017 6:38 AM
> >> To: Chris Welch <Chris.Welch@xxxxxxxxxxxxxxxxxx>;
> >> linux-usb@xxxxxxxxxxxxxxx
> >> Subject: Re: xhci_hcd HC died; cleaning up with TUSB7340 and
> >> µPD720201
> >>
> >> Chris,
> >>
> >>
> >> Texas Instruments Finland Oy, Porkkalankatu 22, 00180 Helsinki. Y-
> >> tunnus/Business ID: 0615521-4. Kotipaikka/Domicile: Helsinki
> >>
> >> On 13/09/17 17:26, Chris Welch wrote:
> >>> We are developing a product based on the TI AM5728 EVM.  The product
> >> utilizes a TUSB7340 PCIe USB host for additional ports.  The TUSB7340
> >> is detected and setup properly and works OK with low data rate devices.
> >> However, hot plugging a Realtek USB network adapter and doing
> >> Ethernet transfer bandwidth testing using iperf3 causes the TUSB7340
> >> host to be  locked out.  The TUSB7340 host appears to no longer
> >> communicate and the logging indicates xhci_hcd 0000:01:00.0: HC died;
> >> cleaning up.  Same issue occurs with another USB Ethernet adapter I tried
> (Asus).
> >>>
> >>> We looked at using another host and found a mini PCIe card that
> >>> utilizes the
> >> µPD720201 and can be directly installed on the TI AM5728 EVM.  The
> >> card is detected properly and we reran the transfer test.  The
> >> uPD720201 gets locks out with the same problem.
> >>>
> >>> The AM5728 testing was performed using the TI SD card stock
> >>> am57xx-evm-
> >> linux-04.00.00.04.img, kernel am57xx-evm 4.9.28-geed43d1050, and it
> >> reports that it is using the TI AM572x EVM Rev A3 device tree.
> >>>
> >>> It shows the following logging when it fails (this is with the TI
> >>> EVM and
> >> uPD720201).
> >>>
> >>> [  630.400899] xhci_hcd 0000:01:00.0: xHCI host not responding to
> >>> stop
> >> endpoint command.
> >>> [  630.408769] xhci_hcd 0000:01:00.0: Assuming host is dying, halting host.
> >>> [  630.420849] r8152 2-4:1.0 enp1s0u4: Tx status -108 [  630.425667]
> >>> r8152 2-4:1.0 enp1s0u4: Tx status -108 [  630.430483] r8152 2-4:1.0
> >>> enp1s0u4: Tx status -108 [  630.435297] r8152 2-4:1.0 enp1s0u4: Tx
> >>> status -108 [  630.440122] xhci_hcd 0000:01:00.0: HC died; cleaning
> >>> up [  630.453961] usb 2-4: USB disconnect, device number 2
> >>>
> >>> The problem appears to be a general driver issue given we get the
> >>> same
> >> problem with both the  TUSB7340 and the µPD720201.
> >>
> >> Can you try to reproduce the issue with the Realtek USB network
> >> adapter on the Native USB host port of AM5727 EVM. That happens to
> >> use xhci_hcd driver as well.
> >> This will help us know if the issue is with the pcie based USB
> >> controllers or elsewhere.
> >>
> >> Also do you have another make of USB network adapter to try on?
> >>
> >
> > The issue appears to be with the PCie based USB host controllers.  I have no
> failures using the native USB ports or ports with subtended USB hubs.  We use
> TUSB8041s on the product as well to expand the native ports.
> >
> > I have also replicated the problem using an Asus Ethernet USB adapter.
> 
> How about trying the PCIe USB cards on a Linux PC?
> This would identify if PCIe bus on AM5727 EVM is the culprit or not.

I got a hold of the TI EVM for the TUSB7340 and setup a test using Ubuntu 16.04.03, 4.10.0-28-generic.  There were no problems with the data testing.  I pushed it even harder than AM5728 testing and the host remained up.

So it is looking like it is an issue with the AM5728 PCI/PCIe.  I'll take the problem back to TI.

Roger, I'll contact you directly.  Thanks for your help!

> 
> >
> >>>
> >>> I've tried the 4.4.49, 4.12.3 and 4.13.1 kernels and they also fail.
> >>>
> >>> I tried the TI E2E support community and they were unable to provide
> >>> any
> >> solutions.
> >>>
> >>> Here is a sample session with the TUSB7340:
> >>>
> >>> root@arm:~# !iperf3
> >>> iperf3 -c 10.14.21.95 -t 6000
> >>> Connecting to host 10.14.21.95, port 5201 [ 4] local 10.14.21.89
> >>> port
> >>> 60978 connected to 10.14.21.95 port 5201 [ ID] Interval Transfer
> >>> Bandwidth Retr Cwnd [ 4] 0.00-1.00 sec 14.2 MBytes 119 Mbits/sec 1
> >>> 1.41 KBytes [ 4] 1.00-2.00 sec 0.00 Bytes 0.00 bits/sec 0 1.41
> >>> KBytes [ 4] 2.00-3.00 sec 0.00 Bytes 0.00 bits/sec 0 1.41 KBytes [
> >>> 4]
> >>> 3.00-4.00 sec 0.00 Bytes 0.00 bits/sec 0 1.41 KBytes [ 4] 4.00-5.00
> >>> sec 0.00 Bytes 0.00 bits/sec 0 1.41 KBytes [ 4] 5.00-6.00 sec 0.00
> >>> Bytes 0.00 bits/sec 0 1.41 KBytes [ 4] 6.00-7.00 sec 0.00 Bytes 0.00
> >>> bits/sec 0 1.41 KBytes ^C[ 4] 7.00-7.48 sec 0.00 Bytes 0.00 bits/sec
> >>> 0
> >>> 1.41 KBytes
> >>> - - - - - - - - - - - - - - - - - - - - - - - - - [ ID] Interval
> >>> Transfer Bandwidth Retr [ 4] 0.00-7.48 sec 14.2 MBytes 15.9
> >>> Mbits/sec
> >>> 1 sender [ 4] 0.00-7.48 sec 0.00 Bytes 0.00 bits/sec receiver
> >>> iperf3: interrupt - the client has terminated root@arm:~# [
> >>> 118.187204] xhci_hcd 0001:07:00.0: xHCI host controller not
> >>> responding, assume dead [ 118.196419] xhci_hcd 0001:07:00.0: HC
> >>> died; cleaning up
> >>>
> >>> Any suggestions on how we can address this problem?
> >>>
> >>> --
> >>> To unsubscribe from this list: send the line "unsubscribe linux-usb"
> >>> in the body of a message to majordomo@xxxxxxxxxxxxxxx More
> majordomo
> >>> info at  http://vger.kernel.org/majordomo-info.html
> >>>
> >>
> >> --
> >> cheers,
> >> -roger
> >
> 
> --
> cheers,
> -roger

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