On 19 October 2016 at 12:33, Greg KH <gregkh@xxxxxxxxxxxxxxxxxxx> wrote:
> If this isn't something that is reproducable, I don't know what to
> suggest, sorry. If you can come up with a way to always trigger it,
> please let us know, until then, good luck!
I watched this issue and concluded that the host controller was
disabled due to excess of a certain limit mistakes that we have seen
in the logs. Now I want to talk about errors, they reason origin is
not clear (if it happens then occurs after a warm reboot). But I
definitely found which USB device is culprit and reconnection stop the
occurrence of new errors, and the device appeared in the Nautilus.
[ 623.194735] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 623.210544] r8169 0000:02:00.0 enp2s0: link up
[ 623.403642] usb 2-5.4: Device not responding to setup address.
[ 623.608217] usb 2-5.4: device not accepting address 59, error -71
[ 637.148242] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 637.200954] r8169 0000:02:00.0 enp2s0: link up
[ 637.355608] usb 2-5.4: Device not responding to setup address.
[ 637.560335] usb 2-5.4: device not accepting address 60, error -71
[ 637.561038] usb 2-5-port4: unable to enumerate USB device
[ 652.396397] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 652.603834] usb 2-5.4: Device not responding to setup address.
[ 652.808365] usb 2-5.4: device not accepting address 64, error -71
[ 666.255308] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 666.352037] r8169 0000:02:00.0 enp2s0: link up
[ 666.459809] usb 2-5.4: Device not responding to setup address.
[ 666.664411] usb 2-5.4: device not accepting address 65, error -71
[ 680.067587] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 680.277799] usb 2-5.4: Device not responding to setup address.
[ 680.482335] usb 2-5.4: device not accepting address 66, error -71
[ 693.930389] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 694.141796] usb 2-5.4: Device not responding to setup address.
[ 694.346343] usb 2-5.4: device not accepting address 67, error -71
[ 694.346948] usb 2-5-port4: unable to enumerate USB device
[ 708.236356] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 708.445763] usb 2-5.4: Device not responding to setup address.
[ 708.650410] usb 2-5.4: device not accepting address 68, error -71
[ 710.826482] usb 2-5.4: new SuperSpeed USB device number 72 using xhci_hcd
[ 710.838870] usb 2-5.4: New USB device found, idVendor=8564, idProduct=1000
[ 710.838872] usb 2-5.4: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 710.838873] usb 2-5.4: Product: Mass Storage Device
[ 710.838874] usb 2-5.4: Manufacturer: JetFlash
[ 710.838874] usb 2-5.4: SerialNumber: 3988821812
[ 710.844214] usb-storage 2-5.4:1.0: USB Mass Storage device detected
[ 710.846797] scsi host8: usb-storage 2-5.4:1.0
[ 711.883574] scsi 8:0:0:0: Direct-Access JetFlash Transcend 32GB
1.00 PQ: 0 ANSI: 5
[ 711.885264] sd 8:0:0:0: Attached scsi generic sg5 type 0
[ 711.885564] sd 8:0:0:0: [sde] 61741056 512-byte logical blocks:
(31.6 GB/29.4 GiB)
[ 711.885707] sd 8:0:0:0: [sde] Write Protect is off
[ 711.885709] sd 8:0:0:0: [sde] Mode Sense: 23 00 00 00
[ 711.885847] sd 8:0:0:0: [sde] Write cache: disabled, read cache:
disabled, doesn't support DPO or FUA
[ 711.889366] sde: sde1 sde2 sde3
[ 711.891605] sd 8:0:0:0: [sde] Attached SCSI removable disk
[ 712.104859] ISO 9660 Extensions: Microsoft Joliet Level 3
[ 712.106589] ISO 9660 Extensions: RRIP_1991A
$ lsusb -t
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
|__ Port 5: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/14p, 480M
|__ Port 9: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 1: Dev 3, If 0, Class=Hub, Driver=hub/7p, 480M
|__ Port 1: Dev 4, If 1, Class=Audio, Driver=snd-usb-audio, 12M
|__ Port 1: Dev 4, If 2, Class=Audio, Driver=snd-usb-audio, 12M
|__ Port 1: Dev 4, If 0, Class=Vendor Specific Class,
Driver=gspca_zc3xx, 12M
|__ Port 2: Dev 5, If 2, Class=Vendor Specific Class,
Driver=huawei_cdc_ncm, 480M
|__ Port 2: Dev 5, If 0, Class=Vendor Specific Class,
Driver=option, 480M
|__ Port 2: Dev 5, If 3, Class=Mass Storage,
Driver=usb-storage, 480M
|__ Port 2: Dev 5, If 1, Class=Vendor Specific Class,
Driver=option, 480M
|__ Port 2: Dev 5, If 4, Class=Mass Storage,
Driver=usb-storage, 480M
|__ Port 4: Dev 6, If 0, Class=Wireless, Driver=btusb, 12M
|__ Port 4: Dev 6, If 1, Class=Wireless, Driver=btusb, 12M
|__ Port 6: Dev 7, If 2, Class=Human Interface Device,
Driver=usbhid, 12M
|__ Port 6: Dev 7, If 0, Class=Human Interface Device,
Driver=usbhid, 12M
|__ Port 6: Dev 7, If 1, Class=Human Interface Device,
Driver=usbhid, 12M
|__ Port 7: Dev 8, If 0, Class=Human Interface Device,
Driver=usbhid, 1.5M
|__ Port 7: Dev 8, If 1, Class=Human Interface Device,
Driver=usbhid, 1.5M
$ lsusb
Bus 002 Device 073: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 8564:1000 Transcend Information, Inc. JetFlash
Bus 001 Device 008: ID 046d:c326 Logitech, Inc.
Bus 001 Device 007: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 006: ID 0a12:0001 Cambridge Silicon Radio, Ltd
Bluetooth Dongle (HCI mode)
Bus 001 Device 005: ID 12d1:1506 Huawei Technologies Co., Ltd. Modem/Networkcard
Bus 001 Device 004: ID 046d:08d9 Logitech, Inc. QuickCam IM/Connect
Bus 001 Device 003: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 001 Device 002: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Also wanted to say that while problem happened system with periodicity
in 7 seconds freezes. This is evident by the freezed mouse pointer and
interrupting crunch of the hard drive. And also you can see in logs
strange messages about "r8169 0000:02:00.0 enp2s0: link up", but at
this time I am sure that no network problem occured.
I do not know how much this information will be useful.
--
Best Regards,
Mike Gavrilov.
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