Re: Erratic USB device behavior and device loss

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On Thu, 11 Aug 2016, Ritesh Raj Sarraf wrote:

> Hello Alan,
> 
> 
> On Wed, 2016-08-10 at 17:20 -0400, Alan Stern wrote:
> > On Wed, 10 Aug 2016, Ritesh Raj Sarraf wrote:
> > 
> > The device was disconnected electronically.
> > 
> > How often does this happen?  After the disconnect occurs, does the card 
> > reader remain disconnected until the next power cycle?
> > 
> 
> If I look at the systemd journal logs, this has been happening for months, or
> rather right from the time I've installed Linux on it. The bug does not trigger
> rightaway on boot. It mostly looks to be happening when power saving values are
> enabled for the USB devices.
> 
> I said mostly, because for example, on this boot, while the power savings are
> active, the kernel has not reported any error.
> Part of the reason could also be because I blacklisted this specific USB device
> id under my power saving tool. But I need to check/confirm that.
> 
> Once the bug is triggered, reboots still inherit the problem. A proper power off
> and start is the way to avoid the bug then.
> 
> > > Upon reboot too, I noticed the error reported way early during initrd.
> > > 
> > > After a full poweroff and boot, the usb device was back to being listed as
> > > normal.
> > > 
> > > 
> > > Is this a sign of the USB device going bad?
> > 
> > Probably.
> > 
> > > Or is it just another bug in Linux USB?
> > 
> > Another??  Are there other bugs affecting you?
> > 
> 
> I guess so. I get frequent resets on my USB port for some of the hardware.
> 
> kernel: usb 2-1: reset high-speed USB device number 17 using xhci_hcd
> 
> I initially thought of this to be a faulty cable. But the same cable works fine
> on another laptop.

There could be bad cabling inside the computer.

> I'm not sure if these resets could be related to the card reader issue above.

Probably not, but with no other information it's impossible to be 
certain.

Alan Stern

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