On Thu, May 5, 2016 at 1:11 AM, Dean Jenkins <Dean_Jenkins@xxxxxxxxxx> wrote:
> On 05/05/16 00:45, John Stultz wrote:
>>
>> Just as a sample point, I have managed to reproduce exactly this issue
>> on an x86_64 system by simply scp'ing a large file.
>
> Please tell us the x86_64 kernel version number that you used and which
> Linux Distribution it was ? This allows other people a chance to reproduce
> your observations.
Sorry for being a little slow here, had some other issues I had to chase.
On my x86_64 system, its Ubuntu 14.04.4, with a 4.6.0-rc2 kernel.
>> [ 417.819276] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
>> synchronisation was lost, remaining 988
>
> It is interesting that the reported "remaining" value is 988. Is 988 always
> shown ? I mean that do you see any other "remaining" values for the "Data
> Header synchronisation was lost" error message ?
Yep. Its always the same 988 remaining, on either architecture.
>> [ 417.823415] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
>> 0xef830347, offset 4
>
> The gap in the timestamps shows 417.823415 - 417.819276 = 0.004139 = 4ms
> which is a large gap in terms of USB 2.0 high speed communications. This gap
> is expected to be in the 100us range for consecutive URBs. So 4ms is
> strange.
>
> The expectation is that the "Data Header synchronisation was lost" error
> message resets the 32-bit header word synchronisation to the start of the
> next URB buffer. The "Bad Header Length, offset 4" is the expected outcome
> for the next URB because it is unlikely the 32-bit header word is at the
> start of URB buffer due to Ethernet frames spanning across URBs.
>>
>> [ 417.827502] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
>> 0x31e2b348, offset 4
>
> Timestamps show the gap to be 4ms which is strange for USB 2.0 high speed,
> are you sure high speed mode is being used ?
>>
Yep, on my x86_64 system, it seems to be.
[ 3.101115] usb 1-5: new high-speed USB device number 2 using ehci-pci
[ 3.232309] usb 1-5: New USB device found, idVendor=0b95, idProduct=772b
[ 3.232327] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3.232339] usb 1-5: Product: AX88772B
[ 3.232350] usb 1-5: Manufacturer: ASIX Elec. Corp.
[ 3.232360] usb 1-5: SerialNumber: 188298
[ 4.032206] asix 1-5:1.0 eth1: register 'asix' at
usb-0000:00:04.1-5, ASIX AX88772B USB 2.0 Ethernet, 00:50:b6:18:82:98
> Please can you supply the output of ifconfig for the USB to Ethernet
> adaptor, your example above shows eth1 as the device.
>
> Please show the output of ifconfig eth1 before and after the issue is seen.
> This will show us whether the kernel logs any network errors and how many
> bytes have been transferred.
Before:
$ ifconfig eth1
eth1 Link encap:Ethernet HWaddr 00:50:b6:18:82:98
inet addr:192.168.0.12 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: 2601:1c2:1002:83f0:250:b6ff:fe18:8298/64 Scope:Global
inet6 addr: fe80::250:b6ff:fe18:8298/64 Scope:Link
inet6 addr: 2601:1c2:1002:83f0:b0f0:71a0:6c7e:346b/64 Scope:Global
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:372 errors:0 dropped:0 overruns:0 frame:0
TX packets:385 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:38523 (38.5 KB) TX bytes:48801 (48.8 KB)
After:
$ ifconfig eth1
eth1 Link encap:Ethernet HWaddr 00:50:b6:18:82:98
inet addr:192.168.0.12 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: 2601:1c2:1002:83f0:250:b6ff:fe18:8298/64 Scope:Global
inet6 addr: fe80::250:b6ff:fe18:8298/64 Scope:Link
inet6 addr: 2601:1c2:1002:83f0:b0f0:71a0:6c7e:346b/64 Scope:Global
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:151005 errors:169 dropped:0 overruns:0 frame:0
TX packets:61351 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:225874384 (225.8 MB) TX bytes:4431098 (4.4 MB)
> After the issue is seen, please can you show us the output of "dmesg | grep
> asix" so that we can see status messages from the ASIX driver that the USB
> to Ethernet adaptor is using. In particular we need to check that USB high
> speed operation (480Mbps) is being used and not full speed operation
> (12Mbps).
[ 2.766525] usbcore: registered new interface driver asix
[ 4.031443] asix 1-5:1.0 eth1: register 'asix' at
usb-0000:00:04.1-5, ASIX AX88772B USB 2.0 Ethernet, 00:50:b6:18:82:98
[ 31.578983] asix 1-5:1.0 eth1: link down
[ 33.244743] asix 1-5:1.0 eth1: link up, 100Mbps, full-duplex, lpa 0xCDE1
[ 171.959244] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
synchronisation was lost, remaining 988
[ 171.959530] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x1651c2bf, offset 4
[ 171.959768] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xfcf61092, offset 4
[ 171.960001] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x3269b285, offset 4
[ 171.960348] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xdf3bd279, offset 4
[ 171.976453] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
synchronisation was lost, remaining 988
[ 171.976663] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x8ad939e0, offset 4
[ 171.976835] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xeb99048f, offset 4
[ 171.977002] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x5d1ac177, offset 4
[ 172.312002] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
synchronisation was lost, remaining 988
[ 172.312319] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x3722a6f0, offset 4
[ 172.312503] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x45371a3e, offset 4
[ 172.312680] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xc396c451, offset 4
[ 173.066398] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
synchronisation was lost, remaining 988
[ 173.066686] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xa445167f, offset 4
[ 173.066921] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xa16d6b5b, offset 4
[ 173.293636] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
synchronisation was lost, remaining 988
[ 173.293904] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xb1510dad, offset 4
[ 173.294167] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x22709710, offset 4
[ 173.304459] asix 1-5:1.0 eth1: asix_rx_fixup() Data Header
synchronisation was lost, remaining 988
[ 173.304679] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x1472a821, offset 4
[ 173.304861] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0x9e2b0c30, offset 4
[ 173.305085] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xcfe77e12, offset 4
[ 173.305308] asix 1-5:1.0 eth1: asix_rx_fixup() Bad Header Length
0xfc5b890d, offset 4
...
thanks
-john
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