Re: [Bugme-new] [Bug 12358] New: USB scanner becomes unavailable after first use

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(switched to email.  Please respond via emailed reply-to-all, not via the
bugzilla web interface).

On Sun,  4 Jan 2009 08:16:27 -0800 (PST)
bugme-daemon@xxxxxxxxxxxxxxxxxxx wrote:

> http://bugzilla.kernel.org/show_bug.cgi?id=12358
> 
>            Summary: USB scanner becomes unavailable after first use
>            Product: Drivers
>            Version: 2.5
>      KernelVersion: 2.6.28
>           Platform: All
>         OS/Version: Linux
>               Tree: Mainline
>             Status: NEW
>           Severity: normal
>           Priority: P1
>          Component: USB
>         AssignedTo: greg@xxxxxxxxx
>         ReportedBy: darko.sokolic@xxxxxxxxxxx
> 
> 
> Latest working kernel version: 2.6.27.10
> Earliest failing kernel version: 2.6.28

regression.

> Distribution: Mandria 2009.0
> Hardware Environment: Epson DX7450 (printer/scanner/card reader over USB
> connected to ASUS P5Q PRO motherboard
> Software Environment:
>  from Mandriva:
>   sane-backends-1.0.19-7mdv2009.0
>   saned-1.0.19-7mdv2009.0
>   xsane-0.995-2mdv2009.0
>   libksane0-4.1.3-1.1mdv2009.0
>   libsane1-1.0.19-7mdv2009.0
>   sane-frontends-1.0.14-5mdv2009.0
>  from Epson/Avasys
>   iscan-2.11.0-1.c2.i386.rpm (it conflicts with libsane1 since day one, I let
> this one to overwrite libsane file)
> Problem Description:
> 
> Mentioned printer/scanner works fine witjh 2.6.27.10.
> After moving to 2.6.28. scanner cannot be used - attempting to scan will report
> some sort of errors like if scanner is not present.
> Listing scanners with "scanimage -L" reports scanner correctly only when called
> first time after boot, and before any attempt to use the scanner.
> Following invocations of the sam command will report that no scanners are
> found.
> 
> Steps to reproduce:
> Following are steps I did that reporoduce the problem in my environment. I took
> some peaces of information that might be helpfull.
> This is probably not precise enough to pinpoint the problem - please advise me
> about additional information you need and how to obtain it.
> 
> After turning on device, following kernel messages appear (as shown by dmesg):
> usb 2-4: new high speed USB device using ehci_hcd and address 4
> usb 2-4: configuration #1 chosen from 1 choice
> usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2 vid 0x04B8 pid
> 0x0838
> scsi8 : SCSI emulation for USB Mass Storage devices
> usb-storage: device found at 4
> usb-storage: waiting for device to settle before scanning
> usb 2-4: New USB device found, idVendor=04b8, idProduct=0838
> usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> usb 2-4: Product: USB2.0 MFP(Hi-Speed)
> usb 2-4: Manufacturer: EPSON
> usb 2-4: SerialNumber: 4C39313036480600D4
> scsi 8:0:0:0: Direct-Access     EPSON    Stylus Storage   1.00 PQ: 0 ANSI: 2
> sd 8:0:0:0: [sdc] Attached SCSI removable disk
> sd 8:0:0:0: Attached scsi generic sg4 type 0
> usb-storage: device scan complete
> 
> 
> Invoking "scanimage -L" gives following:
> device `epkowa:libusb:002:004' is a Epson Stylus CX7300/CX7400/DX7400 flatbed
> scanner
> 
> This is appended to dmesg:
> usbl0p: removed
> usb 2-4: usbfs: interface 2 claimed by usb-storage while 'scanimage' sets
> config #1
> usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2 vid 0x04B8 pid
> 0x0838
> ppdev: user-space parallel port driver
> ppdev0: no associated port!
> 
> Now, if we invoke "scanimage -L" again, we get this error:
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> 
> 
> This are additional lines of dmesg:
> usblp0: removed
> usb 2-4: usbfs: interface 2 claimed by usb-storage while 'scanimage' sets
> config #1
> usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2 vid 0x04B8 pid
> 0x0838
> ppdev0: no associated port!
> 
> Note: I my opinion, internal hub in Epson DX7450 apparently behaves like if one
> part (printer or scanner) is used, other appears temporarily disconnected.
> Could this be related to bug 11921 ?
> 

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