Hi, On 13-11-15 20:12, Manfred_Knick wrote:
First of all: A big "Thank You!" especially to Sarah Sharp and Hans de Goede. Finding their contributions finally led my way. Second: Please, keep me CC'ed on this subject - I am not subscribed to the list above. #################################################################################################################### HARDWARE involved: ################## - Xeon E3-1276 v3 - Asus P9D WS - - 00:14.0 USB controller [0c03] : - - Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI [8086:8c31] (rev 05) - LC-Power "LC-35U3-Becrux" with - - ASM1153E soldered onto its adapter board <-- <-- - - - 130926 a1 00 00 original firmware version - - - 140509_A1_82_80.bin newest firmware update I could gather from - - - http://plugable.com/drivers/hddockfirmware - Seagate Barracuda 7200.11 1.5TB (ST315003 41AS) #################################################################################################################### Kernel versions involved: ######################### - linux-4.1.12-gentoo <-- failure, as described below - linux-4.1.13-gentoo <-- failure - linux-4.2.6-gentoo <-- failure - linux-4.3.0-gentoo <-- failure - linux-4.3.0-gentoo with "usb-storage.quirks=174c:55aa:u" <-- working [Workaround] #################################################################################################################### SHORT STORY: ############ ASM continues shuffling new HW under the old hat of 174c:55aa. Connecting the external enclosure, lsusb identifies it as "ASM1051 SATA 3Gb/s bridge" - you need a microscope to finally detect the chip as an ASM1153E instead.
Thanks for checking the exact bridge chip model.
Usage of the device @ USB 2 succeeds. "Normal" usage of the device @ USB 3 succeeds, but under stress the connection fails *instantaneusly* . Adding "usb-storage.quirks=174c:55aa:u" to the kernel start parameters makes the device fall back from UAS to usb-storage, but deliver stable full throughput the disc is capable of. #################################################################################################################### LONG STORY: ############ [ 5155.065761] usb 2-6: new SuperSpeed USB device number 2 using xhci_hcd [ 5155.077463] usb 2-6: New USB device found, idVendor=174c, idProduct=55aa [ 5155.077467] usb 2-6: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 5155.077469] usb 2-6: Product: mkn_LC-53U3-Becrux [ 5155.077470] usb 2-6: Manufacturer: mkn_LC-POWER [ 5155.077472] usb 2-6: SerialNumber: 201401000056 [ 5155.079306] scsi host7: uas [ 5155.163597] scsi 7:0:0:0: Direct-Access ST315003 41AS 0 PQ: 0 ANSI: 6 [ 5155.163966] sd 7:0:0:0: Attached scsi generic sg6 type 0 [ 5155.164117] sd 7:0:0:0: [sdd] 2930277168 512-byte logical blocks: (1.50 TB/1.36 TiB) [ 5155.164433] sd 7:0:0:0: [sdd] Write Protect is off [ 5155.164435] sd 7:0:0:0: [sdd] Mode Sense: 43 00 00 00 [ 5155.164553] sd 7:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 5155.229663] sdd: sdd1 [ 5155.230384] sd 7:0:0:0: [sdd] Attached SCSI disk ### Until here, everything is o.k. ### Afterwards, "normal" / "slow" access to the disk works o.k. ### But when stressing the disk (even without mounting a fs, e.g. with "dd"), ### a READ ERROR occurs right away: [ 7505.098336] sd 7:0:0:0: [sdd] tag#0 data cmplt err -71 uas-tag 1 inflight: CMD [ 7505.098341] sd 7:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 0e df 25 d0 00 01 00 00
This indicates a usb-3 signalling error, have you tried replacing the USB-3 cable. Preferably with a high quality usb-3 cable ?
[ 7505.101696] xhci_hcd 0000:00:14.0: ERROR Transfer event for disabled endpoint or incorrect stream ring <-- !!! [ 7505.101708] xhci_hcd 0000:00:14.0: @00000000ffffc6d0 00000000 00000000 04000000 01038000
This is sorta kinda normal once things have failed (not really, but it happens).
[ 7535.253307] sd 7:0:0:0: [sdd] tag#1 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD IN [ 7535.253311] sd 7:0:0:0: [sdd] tag#1 CDB: Read(10) 28 00 0e df 26 d0 00 01 00 00 [ 7535.253343] sd 7:0:0:0: [sdd] tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD [ 7535.253344] sd 7:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 0e df 25 d0 00 01 00 00 [ 7535.253363] scsi host7: uas_eh_bus_reset_handler start [ 7535.355461] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 7535.367384] scsi host7: uas_eh_bus_reset_handler success # From now on, the connection to the disk is lost: [ 7542.276188] sd 7:0:0:0: [sdd] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 7542.276193] sd 7:0:0:0: [sdd] tag#0 Sense Key : Not Ready [current] [ 7542.276196] sd 7:0:0:0: [sdd] tag#0 Add. Sense: Medium not present <-- !!! [ 7542.276198] sd 7:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 0e df 26 d0 00 01 00 00 [ 7542.276200] blk_update_request: I/O error, dev sdd, sector 249505488 ### < ... iterated ... > ### Power-OFF / Power-ON the USB Disk: [12629.885763] usb 2-6: new SuperSpeed USB device number 3 using xhci_hcd [12629.897417] usb 2-6: New USB device found, idVendor=174c, idProduct=55aa [12629.897422] usb 2-6: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12629.897424] usb 2-6: Product: mkn_LC-53U3-Becrux [12629.897426] usb 2-6: Manufacturer: mkn_LC-POWER [12629.897428] usb 2-6: SerialNumber: 201401000056 [12629.898921] scsi host8: uas [12629.976381] scsi 8:0:0:0: Direct-Access ST315003 41AS 0 PQ: 0 ANSI: 6 [12629.976686] sd 8:0:0:0: Attached scsi generic sg6 type 0 [12629.976788] sd 8:0:0:0: [sde] 2930277168 512-byte logical blocks: (1.50 TB/1.36 TiB) [12629.977105] sd 8:0:0:0: [sde] Write Protect is off [12629.977108] sd 8:0:0:0: [sde] Mode Sense: 43 00 00 00 [12629.977222] sd 8:0:0:0: [sde] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12630.035392] sde: sde1 [12630.036222] sd 8:0:0:0: [sde] Attached SCSI disk [12634.107292] usb 2-6: USB disconnect, device number 3 [12634.107829] sd 8:0:0:0: [sde] Synchronizing SCSI cache [12634.199253] sd 8:0:0:0: [sde] Synchronize Cache(10) failed: Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK [12634.405237] usb 2-6: new SuperSpeed USB device number 4 using xhci_hcd [12634.416877] usb 2-6: New USB device found, idVendor=174c, idProduct=55aa [12634.416882] usb 2-6: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [12634.416885] usb 2-6: Product: mkn_LC-53U3-Becrux [12634.416888] usb 2-6: Manufacturer: mkn_LC-POWER [12634.416890] usb 2-6: SerialNumber: 201401000056 [12634.418494] scsi host9: uas [12634.418899] scsi 9:0:0:0: Direct-Access ST315003 41AS 0 PQ: 0 ANSI: 6 [12634.419429] sd 9:0:0:0: Attached scsi generic sg6 type 0 [12634.419514] sd 9:0:0:0: [sde] 2930277168 512-byte logical blocks: (1.50 TB/1.36 TiB) [12634.419840] sd 9:0:0:0: [sde] Write Protect is off [12634.419847] sd 9:0:0:0: [sde] Mode Sense: 43 00 00 00 [12634.419999] sd 9:0:0:0: [sde] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [12634.447456] sde: sde1 [12634.448233] sd 9:0:0:0: [sde] Attached SCSI disk ### NOTABENE: Now it's a 'new' disk _sde_ , not _sdd_ any more ### Stressing disc access with "dd if=/dev/sde of=/dev/zero" results in same failure right away: [13492.949113] sd 9:0:0:0: [sde] tag#0 data cmplt err -71 uas-tag 1 inflight: CMD [13492.949117] sd 9:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 00 08 c6 e0 00 01 00 00 [13492.952418] xhci_hcd 0000:00:14.0: ERROR Transfer event for disabled endpoint or incorrect stream ring <-- !!! [13492.952430] xhci_hcd 0000:00:14.0: @00000000ffffc320 00000000 00000000 04000000 03038001 [13523.257665] sd 9:0:0:0: [sde] tag#1 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD IN [13523.257669] sd 9:0:0:0: [sde] tag#1 CDB: Read(10) 28 00 00 08 c7 e0 00 01 00 00 [13523.257700] sd 9:0:0:0: [sde] tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD [13523.257702] sd 9:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 00 08 c6 e0 00 01 00 00 [13523.257721] scsi host9: uas_eh_bus_reset_handler start [13523.359827] usb 2-6: reset SuperSpeed USB device number 4 using xhci_hcd [13523.372038] scsi host9: uas_eh_bus_reset_handler success [13530.309911] sd 9:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [13530.309917] sd 9:0:0:0: [sde] tag#0 Sense Key : Not Ready [current] [13530.309919] sd 9:0:0:0: [sde] tag#0 Add. Sense: Medium not present <-- !!! [13530.309921] sd 9:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 00 08 c7 e0 00 01 00 00 [13530.309923] blk_update_request: I/O error, dev sde, sector 575456 ### < ... iterated ... > #################################################################################################################### WORKAROUND : ############ ### Modified my /boot/grub/grub.conf : ### ### linux /vmlinuz-4.3.0-gentoo ... usb-storage.quirks=174c:55aa:u <-- !!! [ 79.892893] usb 2-6: new SuperSpeed USB device number 2 using xhci_hcd [ 79.904640] usb 2-6: New USB device found, idVendor=174c, idProduct=55aa [ 79.904648] usb 2-6: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 79.904653] usb 2-6: Product: mkn_LC-53U3-Becrux [ 79.904657] usb 2-6: Manufacturer: mkn_LC-POWER [ 79.904660] usb 2-6: SerialNumber: 201401000056 [ 79.905574] usb 2-6: UAS is blacklisted for this device, using usb-storage instead <-- !!! [ 79.906001] usb 2-6: UAS is blacklisted for this device, using usb-storage instead <-- !!! [ 79.906010] usb-storage 2-6:1.0: USB Mass Storage device detected [ 79.906147] usb-storage 2-6:1.0: Quirks match for vid 174c pid 55aa: c00000 <-- !!! [ 79.906215] scsi host7: usb-storage 2-6:1.0 [ 80.965177] scsi 7:0:0:0: Direct-Access ST315003 41AS 0 PQ: 0 ANSI: 6 [ 80.965294] sd 7:0:0:0: Attached scsi generic sg6 type 0 [ 80.965475] sd 7:0:0:0: [sdd] 2930277168 512-byte logical blocks: (1.50 TB/1.36 TiB) [ 80.965657] sd 7:0:0:0: [sdd] Write Protect is off [ 80.965658] sd 7:0:0:0: [sdd] Mode Sense: 43 00 00 00 [ 80.965858] sd 7:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 80.990135] sdd: sdd1 [ 80.991087] sd 7:0:0:0: [sdd] Attached SCSI disk [ 180.683067] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd ### Stressing disc access with "dd if=/dev/sde of=/dev/zero" : ### ### SUCCESS : on-going transfer rates of ~ 125 MB/s right from the beginning ### which is the maximum a Seagate Barracuda 7200.11 1.5TB (ST31500341AS) can supply. ### ### NO failure any more : ### the whole disk (all of the 1.5 TB) was "read" (dd) successfully in one go. ### But now in dmesg : [ 180.683067] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 199.004752] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 206.422149] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 219.712569] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 230.824786] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 241.110217] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd [ 248.015814] usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd ### < ... iterated 953 times ... >
Right so things are still not good, but the usb-storage's driver error recovery seems to be doing a better job of hobbling along, but clearly there is still an issue if you get 953 resets (a reset is done by the usb-storage driver on an unrecoverable error). My suggestions: -Check your usb-3 cable, replace it with a high quality one, and try to get a short (ish) cable, usb-3 does not do long cables well. -Check you enclosure's power-supply, according to this: http://www.seagate.com/staticfiles/support/disc/manuals/desktop/Barracuda%207200.11/100507013c.pdf Your disk is rated for a peak current of 2.8A, how much Amps does the power-brick which comes with the enclosure deliver?
### latest: Nov 13 17:23:21 sid kernel: usb 2-6: reset SuperSpeed USB device number 2 using xhci_hcd #################################################################################################################### Another suspicion: ################## ### perhaps unrelated : ( I did not pull any jack at all ) Nov 13 18:04:27 sid root[10810]: ACPI event unhandled: jack/lineout LINEOUT plug Nov 13 18:04:27 sid root[10814]: ACPI event unhandled: jack/videoout VIDEOOUT plug Nov 13 18:19:34 sid root[11144]: ACPI event unhandled: jack/lineout LINEOUT unplug Nov 13 18:19:34 sid root[11147]: ACPI event unhandled: jack/videoout VIDEOOUT unplug Nov 13 18:19:47 sid root[11152]: ACPI event unhandled: jack/lineout LINEOUT plug Nov 13 18:19:47 sid root[11156]: ACPI event unhandled: jack/videoout VIDEOOUT plug ### this is now almost 1 h later: Nov 13 18:19:47 sid kernel: usb 2-6: USB disconnect, device number 2 <-- !!! Nov 13 18:19:47 sid kernel: sd 7:0:0:0: [sdd] Synchronizing SCSI cache Nov 13 18:19:47 sid kernel: sd 7:0:0:0: [sdd] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK ### followed by a "new" connect (which was defenitely not initiated by me) : Nov 13 18:19:48 sid kernel: usb 2-6: new SuperSpeed USB device number 3 using xhci_hcd Nov 13 18:19:48 sid kernel: usb 2-6: New USB device found, idVendor=174c, idProduct=55aa Nov 13 18:19:48 sid kernel: usb 2-6: New USB device strings: Mfr=2, Product=3, SerialNumber=1 Nov 13 18:19:48 sid kernel: usb 2-6: Product: mkn_LC-53U3-Becrux Nov 13 18:19:48 sid kernel: usb 2-6: Manufacturer: mkn_LC-POWER Nov 13 18:19:48 sid kernel: usb 2-6: SerialNumber: 201401000056 Nov 13 18:19:48 sid kernel: usb 2-6: UAS is blacklisted for this device, using usb-storage instead Nov 13 18:19:48 sid kernel: usb 2-6: UAS is blacklisted for this device, using usb-storage instead Nov 13 18:19:48 sid kernel: usb-storage 2-6:1.0: USB Mass Storage device detected Nov 13 18:19:48 sid kernel: usb-storage 2-6:1.0: Quirks match for vid 174c pid 55aa: c00000 Nov 13 18:19:48 sid kernel: scsi host8: usb-storage 2-6:1.0 Nov 13 18:19:49 sid kernel: scsi 8:0:0:0: Direct-Access ST315003 41AS 0 PQ: 0 ANSI: 6 Nov 13 18:19:49 sid kernel: sd 8:0:0:0: Attached scsi generic sg6 type 0 Nov 13 18:19:49 sid kernel: sd 8:0:0:0: [sdd] 2930277168 512-byte logical blocks: (1.50 TB/1.36 TiB) Nov 13 18:19:49 sid kernel: sd 8:0:0:0: [sdd] Write Protect is off Nov 13 18:19:49 sid kernel: sd 8:0:0:0: [sdd] Mode Sense: 43 00 00 00 Nov 13 18:19:49 sid kernel: sd 8:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Nov 13 18:19:49 sid kernel: sdd: sdd1 Nov 13 18:19:49 sid kernel: sd 8:0:0:0: [sdd] Attached SCSI disk ### This correlates to the fact that under Windows 8.1 / USB 2.0, ### the disk also magically disconnects after some time; ### only mechanism to "re-awake" I found so far was POWER-OFF / - ON
Right this sounds more and more (with the disconnects) like a bad cable and/or power supply problem to me. Regards, Hans -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html
