Re: Disk access keeps causing serial/USB failures?

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On Thu, 28 May 2015, Marc MERLIN wrote:

> On Tue, May 19, 2015 at 10:56:39AM -0700, Marc MERLIN wrote:
> > On Tue, May 19, 2015 at 01:21:30PM -0400, Alan Stern wrote:
> > > This strongly suggests that the problem lies in the hubs (or in one of 
> > > them).  Something caused a hub to disconnect, and when that happened 
> > > all of the serial ports downstream from that hub went along for the 
> > > ride.
> > 
> > Hi Alan, thanks for your answer.
> > 
> > So, when my serial ports go bad, I detect it on a high level, and one of
> > my 4 port serial USB hub was connected into a powered USB hub where I
> > can toggle ports on and off.
> > In that case, the port got cycled, causing a full reset and things to
> > start working again.
> > 
> > But, you made me realize that my 4 and 8 port USB serial hubs are USB
> > hubs themselves with 4 or 8 FTDI converts in them.
> > So, I plugged the 4 port one directly into the PC (the other one was
> > already directly connected too), and added external power to it just in
> > case.
> > 
> > We'll see if that helps.
>  
> Well, looks like you were right, thank you for helping out.
> 
> > However, I have many many logs that show that my problems are happening
> > during periods of high disk activity, mostly at night when I'm running
> > rsync backups, so it still looks like there is a link between the 2.
> 
> That was still true though, and I'm not sure how disk access was
> affecting USB reliability, but it was. 

Maybe it caused a change in the available power level.

> Either way, plugging the serial converter hub directly into the PC
> helped for sure.
> 
> Thanks again,

You're welcome.

Alan Stern

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