Re: USB-managed UPS disconnects periodically with error "frame counter not updating; disabled"

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On Sat, 14 Mar 2015, Louis Sautier wrote:

> > Those kernel log messages indicate that your USB controller has a
> > hardware problem.  Like the message says, the controller has stopped
> > working.  When you unbind the controller and rebind it, that performs a
> > reset and the controller starts working again.
> >
> > If you want, you could avoid using the bad controller by getting a
> > USB-2.0 hub and plugging the UPS into it.
> >
> > Alan Stern
> >
> > So this is definitely a hardware problem? I updated my motherboard BIOS
> just to be sure.

I'm pretty sure it's a hardware problem.

> Would using some ports from another controller (maybe USB2/USB3 ones)
> change anything?

Yes, it would.  That's why I suggested you get a hub.  Getting a PCI 
card with a USB controller would also work.

Alan Stern

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