[1.] One line summary of the problem: [Lenovo G505s] External USB3 drive not accessible via USB 3.0 port [2.] Full description of the problem/report: When external USB HD is plugged into the USB3 port on the laptop, it is not seen by the machine. It is seen when plugged into a USB2 port. [3.] Keywords (i.e., modules, networking, kernel): [4.] Kernel version (from /proc/version): Linux version 3.18.0-031800rc4-generic (apw@gomeisa) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #201411091835 SMP Sun Nov 9 23:36:36 UTC 2014 [5.] Output of Oops.. message (if applicable) with symbolic information resolved (see Documentation/oops-tracing.txt) n/a [6.] A small shell script or example program which triggers the problem (if possible) Probably not relevant [7.] Environment Description: Ubuntu 14.10 Release: 14.10 [7.1.] Software (add the output of the ver_linux script here) Cannot find entry for version 3.18, despite what output from /proc/version says. [7.2.] Processor information (from /proc/cpuinfo): See above [7.3.] Module information (from /proc/modules): See above [7.4.] Loaded driver and hardware information (/proc/ioports, /proc/iomem) See above [7.5.] PCI information ('lspci -vvv' as root) See above [7.6.] SCSI information (from /proc/scsi/scsi) See above [7.7.] Other information that might be relevant to the problem (please look in /proc and include all information that you think to be relevant): See above [X.] Other notes, patches, fixes, workarounds: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390772 -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html