Re: 174c:5106 1 TB External USB 3.0 Drive Fails to Automount through USB 3.0 dock with XHCI Enabled

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Actually, the USB3 device I'm using, a Unitek Y-1072 HDD dock, works fine with a WD 500 GB drive using XHCI, so it seems like it's something to do with the larger drive.

I have also tried with a Rosewill RX35-AT-SU3 external enclosure and a Rosewill RX-DU300 HDD dock. All failed with the 1 TB drive. Transcend 16 GB flash drives work fine with XHCI, too.

As noted in my problem description, I RMA'd the 1 TB drive and the replacement drive fails with the same error, though it too works with USB2 via EHCI.

On 01/22/2014 02:20 AM, David Laight wrote:
From: Jay S
[2.] I have a 1 TB Western Digital drive in a USB 3.0 HDD dock that will
not automount while XHCI is enabled in the BIOS. If I disable XHCI in
the BIOS, it automounts normally. I've tried an external USB 3.0
enclosure and two different brands of USB 3.0 HDD docks (that use
different chipsets) with the 1 TB drive and it still will not automount.
Dmesg shows the following when the drive is turned on:

[10813.786820] usb 4-5.3: new SuperSpeed USB device number 4 using xhci_hcd
[10823.816236] usb 4-5.3: New USB device found, idVendor=174c, idProduct=5106
[10823.816245] usb 4-5.3: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[10823.816250] usb 4-5.3: Product: AS2105
[10823.816255] usb 4-5.3: Manufacturer: ASMedia
[10828.823853] usb 4-5.3: can't set config #1, error -110
I think that is an ETIMEDOUT error sending USB_REQ_SET_CONFIGURATION
from usb_reset_configuration() in usb/core/message.c

I presume this is plugged into one of the motherboard USB3 sockets
(so using the intel xhci host controller)?

Have you tried any other USB3 devices?
There might be a more generic problem with USB3 on that motherboard.

	David




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