Yes, Cheryl, I would encourage an even simpler version of this complaint is sufficient for a Section 255 complaint. They have to give you an accessible manual. That needs to include words that clearly describe the available controls, the device features, and how to use them. Frequently, converting PDF (and other formats) gives you instructions like: "To program a speed dial number first press , then the number you want followed by the key. Next type a two digit number for the memory location and press ." Every place I have above is a graphic of the button you're supposed to press. That doesn't work, clearly. It's sufficient grounds for a complaint. What you should be getting and what you can file a complaint about is covered in a brochure we publish at http://www.afb.org/section255.asp. By the way, AFB (and ACB and NIB's) position on PDF is also published on line at: http://www.afb.org/AboutPDF.asp Cheryl Homiak writes: > From: Cheryl Homiak <chomiak at chartermi.net> > > Janina: > Are pdf files for cell phone manuals considered to be meeting > accessibility? > I am having to have my cell phone manual brailled at my own expense. the > only way I could get it, other than print, was pdf. when i downloaded the > pdf and turned it into text, I think the columns on pages must have been > interwoven or something, because I'll get a sentence or part thereof of > one topic and then it switches to a sentence of another topic. It would > appear that there was some kind of formatting or columning that neither an > html translator or text translator could handle. > Ironically, the volunteer group transcribing my manual have found the pdf > file very helpful for the transcription--but I couldn't use it "out of the > box" so to speak. > the whole accessibility thing is rather strange, as there are increasingly > voice recognition and speech production in some way by these phones, but > those capabilities never extend to actual navigation of the menus and > reading of the display, etc. > > > -- > Cheryl > > > _______________________________________________ > Speakup mailing list > Speakup at braille.uwo.ca > http://speech.braille.uwo.ca/mailman/listinfo/speakup -- Janina Sajka Email: janina at rednote.net Phone: (202) 408-8175 Director, Technology Research and Development American Foundation for the Blind (AFB) http://www.afb.org Chair, Accessibility Work Group Free Standards Group http://accessibility.freestandards.org