When we first got the 3650 back in April we shipped it to Switzerland to get Mobile Accessibility installed. In july we upgraded the software ourselves following Svox' directions and using BlueTooth. We did not find this process accessible. In other words, our sighted intern had to do it. igueths at comcast.net writes: > From: "igueths at comcast.net" <igueths at comcast.net> > > Janina, you mentioned the 3650 at Afb. Did you have to send the phone in to > have the software installed, or did you install it yourself?