Buddy, Don't quote me, but when I looked into dsl about 2 years ago they were using dhcp and good old tcpip. I think pppoe is used more on cable circuits. Of course Verizon could have gone with pppoe, but what you do is call them up, tell them you want a level 2 technician, and you will not accept anything less. The front-line techs no little if anything and are more human call screening devices. If you run into a real roadblock, let me know and I'll see what I can find out. Our Telcom guys have plenty of contacts with Verizon techs so I'm sure I might reach someone if necessary. good luck
