Cheryl: You probably have four buttons in the upper left hand corner, just above and/or to the right of the Esc key which have nothing to do with anyone's incarnation of the qwerty. These are likely the following from left to right: 1.) A physical shortcut to "Access Thinkpad" in Windows. Yes, I kid you not. Regretably, this key is mapped in bios, so we can't remap it to something useful. Grrrrrrrr. 2.) Volume down. 3.) Volume Up 4.) Mute -- Very handy in meetings! -- Janina Sajka, Director Technology Research and Development Governmental Relations Group American Foundation for the Blind (AFB) Email: janina at afb.net Phone: (202) 408-8175 Chair, Accessibility SIG Open Electronic Book Forum (OEBF) http://www.openebook.org Please avoid sending me Word or PowerPoint attachments. See http://www.fsf.org/philosophy/no-word-attachments.html