Well they had some serious server problems for about 10 days which affected mail and the site itself. Jim T. said it was a Server issue and was going to order a new one. I was under the impression, from comments from others on the list, that it was a Windows-based server. Perhaps this is the internal server which is used for Mail and so forth. You're much closer to the action than I am. There is just a lot of poor organizational issues in those forms. One problem is that if one accidentally loses their place and the page goes away during the Basic Publish process, a new book comes up so there's no way to go back and finish up your work. That's not really an Accessibility issue at all but poor design. I would inquire about timing on pages containing forms as when one might go out to search down some information on the net about a title to input into their database, they could end-up losing everything entered because the time has expired. Anyway, your points aregood and sure do appreciate it that we have someone of your calibre to advocate. Good luck! Amanda Lee