In tools, options, send-tab international button I have a combo box set to western european iso and there is a check box for use english headers it is checked and the only other two things left in there are an OK button and cansle button. How are my messages coming threw? Pete When faced with text encoding schemes the best thing is to choose none. This will set it so that text that is considered "embeded" in the message will not be encoded but rather sent as the text it is. Otherwise you will sometimes get text that is then converted to something besides clean ascii. This may be the couse of David's problems.