Hi all, Excellent post this. I dunnow what Frontier is doing with their equipment but they do not know how to operate it. Frontier is notorious for having unreliable service when it comes to computer communications. I was with their dialup some time back, and they didn't even know how to operate *it* properly. I should have known not to get myself stuck with this garbage. I researched the sisco 677, which is what I have. The company has chosen to use the web interface rather than the serial one. when I had the timerity to ask them about this, they said no, it was impossible to do this for me. I had to use the web interface. If it had only been the access issue, I might have let it go, grumbled and complained about resetting the DSL and all, but having eleven outages in three months is unacceptable. thing is, it wasn't my ISP's fault, it was Frontier's fault. My ISP, Eznet, bought into Frontier DSL and they are selling it. I didn't want to change my email address, so I went with DSL, thinking that it was the best thing to do. Well, you know what happened. I'm always on the net. I download large files. I need to get my email. I will be teaching online. I can not have a service which is unreliable. So, I am switching to cable. I trust that it will be OK. I am paying the extra money in order to keep my ISP. I decided that my peace of mind and lack of frustration are worth the money it is going to take to keep both things. Ann P. -- Ann K. Parsons email: akp at eznet.net ICQ Number: 33006854 WEB SITE: http://home.eznet.net/~akp "All that is gold does not glitter. Not all those who wander are lost." JRRT