Basically, no they don't have to provide anything for anybody. They can not be made to support anything. They could choose to only support DOS. Recognizing that they are not going to support Linux (nor will anyone really), there is an intelligent means to the end. Learn to ask OS neutral questions. Ask if you can use (not will they support) a firewall device. Ask if they give a static IP. If not, do they use PPOE? You need to learn more then some of the people who work there about the situation. Sorry, Linux is one of those DYI projects. Nobody is going to make it easy for you. It is not an OS for morons. It is a solution that is more idiot resistant and can protect your system from morons. ======= Kirk Wood Cpt.Kirk at 1tree.net "When I take action, I'm not going to fire a $2 million missle at a $10 empty tent and hit a camel in the butt. It's going to be decisive." - President George Bush