Hi: AFAIK, there is no real easy way to get around this one. Obviously X-unknown is not a character set and the responsible person should fix their E-mail client. Iso-8859-1 is by far the most used one, so this is the best to have it set to. The other one I come across is windows-1212. IMHO, everyone should be using iso-latin-1 unless they regularly need non-western symbols. Geoff.