Hi Anne: You are right, except I haven't figured out how to express the problem as question and answer. Maybe someone else can help with that. We have two problems which come up fairly often with new prospective speakup users: Rawriting a bad disk because the users screen reader got in the way; and not selecting the correct way to download in Internet Explorer. The first situation with rawrite is because rawrite.exe is a timing based copy program and most screen readers use interrupts to assure they get their fair share or more of the processor. Usually all you need do is quiet speech while the copy is taking place. In the case of Internet Explorer, it assumes that all links are text and thus replaces 0x0d characters with 0x0d0a. In other words adding an appropriate line feed. Unfortunately, in the process of adding line feeds to a binary program you really screw up the instruction set. So even if you rawrite the file correctly the downloading process fucked up the image. There is an option in I.E. under one of the menus, maybe file, which will download the file without translating. I do not use windows so I can't tell you what the correct set of steps is for Internet Explorer. Hopefully, someone else here will volunteer that procedure. Kirk -- Kirk Reiser The Computer Braille Facility e-mail: kirk at braille.uwo.ca University of Western Ontario phone: (519) 661-3061