Re: usbserial / ftdi_sio (+ others) bug?

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On Mon, Nov 03, 2014 at 11:46:09PM +0200, Janne Huttunen wrote:
> On Wed, 29 Oct 2014 09:51:28 +0100
> Johan Hovold <johan@xxxxxxxxxx> wrote:
> > Having the driver not reporting overrun (and other) errors will
> > obviously not fix the underlying issue with your device, which is
> > generating all these errors in the first place.
> 
> Ok, I did take a closer look at this (mostly with usbmon) and it seems
> to be caused by the hardware. When the application does open the device
> and the driver submits the first bulk reads, there's basically three
> possibilities what happens next:
> 
> 1. The chip responds with correct data and everything works fine from
>    there until the device is closed.
> 2. The chip responds with single correct character followed by a few
>    hundred or so replies containing only the overrun status (no data)
>    which are then converted to a bunch of binary zeroes by the ldisc
>    because of the bug I mentioned earlier. After that the chip starts
>    responding with proper data again and works until closed.

Note that the only "bug" is that the application cannot disable the
overrun reporting, but why would you want that? The data stream is
already corrupt (missing data) so the extra NULL-byte doesn't do much
harm, but does provide a hint about what went wrong.

> 3. The chip hangs forever without ever responding anything on the
>    bulk endpoint.
> 
> As a rough estimate I'd say that something like at least one out of
> ten opens currently exhibits either behavior 2 or 3. Also it doesn't
> seem to have anything to do with any real buffering inside the chip
> i.e. if I close a working connection and immediately open it again,
> it may hang the chip.

What's on the other side of the FTDI chip?

> After some poking around, it seems that the chip really doesn't like
> the latency timer value of 1 when it is reset. After it gets the data
> going it doesn't seem to mind it i.e. I have not seen the chip to
> hang or report superfluous overruns during normal operation even with
> latency timer value of 1. With timer value 2 I did get something like
> 300 opens before hitting the issue and with value 3 I have not seen
> the device misbehave (yet) in like a thousand or so opens. I do think
> that more testing is still needed before saying anything definite,
> but larger timer at least seems to mitigate the issue significantly.

That's interesting, and does indeed point to the FTDI chip.

> BTW, in case nobody else is ever experiencing this issue, please note
> that I cannot guarantee in any way that the FT232RL in my device is
> actually authentic. If it is counterfeit, it is a different one than
> the one that was having the issue with the Windows driver lately. My
> device doesn't seem to have that bug, but that is no guarantee that
> it is the real deal. And obviously, real or not, it *does* have some
> bug that causes it to now misbehave during open().
> 
> So, tentatively seems that in order to get rid of the issue with at
> least this FT232 variant (whatever it may happen to be), either the
> minimum latency timer value should be increased or possibly
> alternatively the chip could be reset with higher value and the actual
> value set later when the chip has started properly. Although I don't
> yet know for sure which latency value would work 100% of the time or
> if the alternative idea would actually work at all (I just thought
> about trying something like that).

You know that you can change the latency-timer setting from user space?

	setserial /dev/ttyUSBx ^low_latency
	echo 16 >/sys/class/tty/ttyUSBx/device/latency_timer

It still sounds like your hardware is broken, but at least you seem to
have found a work-around. Perhaps you can report it to the
logging-device (?) manufacturer or FTDI.

What is the "lsusb -v" output for your device by the way.

Thanks,
Johan
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