At 16:45 3/27/2008, Marc Bejarano wrote:
>unfortunately, we've already spent longer than we had. the server
>deployment is way overdue and our current plan is to just avoid
>problematic drives and punt the problem to seagate.
i fought the good fight to try and get a seagate field application
engineer to come on site to investigate or get them to reproduce the
issue in their labs, but ultimately failed :( at least seagate
swapped some 70 problematic 7200.10's with equivalent 7200.11's and
we haven't seen the presumed head placement issue with these.
i give up. it's now somebody else's problem...
fwiw, since this nightmare began, we've been buying hitachis and have
had much better luck wrt performance, failure rates, etc.
>at least the next
>time somebody sees similar issues with 3.AAJ and 3.AAK 7200.10's,
>they'll know they aren't alone.
and if you have this problem, feel free to contact me at 781-228-5669
and i'll put you in touch with the folks at seagate that it took me
forever to get to. hopefully you'll have better luck getting the
dinosaur to react.
cheers,
marc
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