RE: [Bugme-new] [Bug 9752] New: getting "FAULT code" message at startup in mpt fusion scsi driver

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On Tuesday, January 15, 2008 1:37 PM, Andrew Morton wrote:
> > On blade startup we're seeing the following message:
> > 
> > Fusion MPT base driver 3.02.55
> > Copyright (c) 1999-2005 LSI Logic Corporation
> > Fusion MPT SAS Host driver 3.02.55
> > mptbase: Initiating ioc0 bringup
> > mptbase: ioc0: WARNING - IOC is in FAULT state!!!
> >             FAULT code = 1804h
> > mptbase: ioc0: ERROR - Failed to come READY after reset! IocState=0
> > mptbase: ioc0 NOT READY WARNING!
> > mptbase: WARNING - ioc0 did not initialize properly! (-1)
> > mptsas: probe of 0000:05:01.0 failed with error -1
> > 

What is happening is while the driver loading, the controller is in
FAULT_STATE, and we are unable to recover.  The FAULT_CODE = (0x1804) =
IFAULT_IOP_SELFTEST_FAILED_TIMER, means "Timer Failure".  I suggest this
customer try contacting LSI support channels. More than likely a
firmware upgrade might fix this issue.  I really doubt its a driver
issue. The channel support email id is support@xxxxxxxx  There maybe a
Notrel Product Marketing account manager, but I'm not for sure.

Eric




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