RE: SR # <4-10997886031> Performance issues

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Hello Oleksandr,

The 3rd node is currently the director node and will have more connections because it receives all incoming connections:

https://community.mcafee.com/docs/DOC-4819

The load has reduced, but is still too high:

Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34


I will update development with the new data and let you know.


With kind regards,

Stefan Bluemel
Intel Security Technical Support

International:  +1-888-847-8766
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Please respond only to support_reply@xxxxxxxxxx, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.

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-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@xxxxxxxxxxxx
Cc: linux-mm@xxxxxxxxx
Subject: RE: SR # <4-10997886031> Performance issues

Hello Oleksandr,

I hope you are doing well.

Do you see any change in the load after raising the CPUs and the memory? 

When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me. 


With kind regards,

Intel Security Technical Support

International:  +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany:	    00800-1225-5624 
Australia:      +1-800-073-267

Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com

Please respond only to support_reply@xxxxxxxxxx, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.

Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info. 
Go to: http://my.mcafee.com/content/SNS_Subscription_Center

The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.

-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@xxxxxxxxxxxx
Cc: linux-mm@xxxxxxxxx
Subject: RE: SR # <4-10997886031> Performance issues

Hello Oleksandr,

The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment. 


With kind regards,

Intel Security Technical Support

International:  +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany:	    00800-1225-5624 
Australia:      +1-800-073-267

Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com

Please respond only to support_reply@xxxxxxxxxx, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.

Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info. 
Go to: http://my.mcafee.com/content/SNS_Subscription_Center

The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.


-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@xxxxxxxxxxxx
Cc: linux-mm@xxxxxxxxx
Subject: RE: SR # <4-10997886031> Performance issues

Hello Oleksandr,

This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.

The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.


With kind regards,

Stefan Bluemel
Intel Security Technical Support

International:  +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany:	    00800-1225-5624 
Australia:      +1-800-073-267

Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com

Please respond only to support_reply@xxxxxxxxxx, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.

Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info. 
Go to: http://my.mcafee.com/content/SNS_Subscription_Center

The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@xxxxxxxxxxxx
Cc: linux-mm@xxxxxxxxx
Subject: SR # <4-10997886031>  Performance issues

Hello Oleksandr,

Thank you for contacting Intel Security technical support.

I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.

I will keep you updated on their findings.


With kind regards,

Stefan Bluemel
Intel Security Technical Support

International:  +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany:	    00800-1225-5624 
Australia:      +1-800-073-267

Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com

Please respond only to support_reply@xxxxxxxxxx, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.

Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info. 
Go to: http://my.mcafee.com/content/SNS_Subscription_Center

The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.

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