Re: Logitech C920 problems

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Hi Timo

On Sun, 22 Jan 2023 at 02:26, Timo Poikola <viisumi@xxxxxxxxx> wrote:
>
>
> Dear developers
> In yesterday I bought a brand new Logitech C920 Pro HD.
>
> When I connect the cable to computer, dmesg says:
> [242265.046786] usb 1-4: new high-speed USB device number 6 using xhci_hcd
> [242265.213671] usb 1-4: New USB device found, idVendor=046d, idProduct=08e5, bcdDevice= 0.0c
> [242265.213677] usb 1-4: New USB device strings: Mfr=0, Product=2, SerialNumber=0
> [242265.213679] usb 1-4: Product: HD Pro Webcam C920
> [242265.245010] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:08e5)
> [242265.254084] uvcvideo: Failed to set UVC probe control : -32 (exp. 26).

This -32 and the next "current rate" makes me believe that there is an
issue with the usb port. Can you try that camera on a different
device?
I am pretty sure that we have reports of C920 correctly working.

Regards!

> [242265.255834] input: HD Pro Webcam C920 as /devices/pci0000:00/0000:00:08.1/0000:04:00.3/usb1/1-4/1-4:1.0/input/input23
> [242265.422887] usb 1-4: current rate 16000 is different from the runtime rate 24000
> [242265.439969] usb 1-4: current rate 16000 is different from the runtime rate 32000
> [242265.895165] usb 1-4: current rate 16000 is different from the runtime rate 32000
> [242266.184183] usb 1-4: current rate 16000 is different from the runtime rate 32000
> [242266.472103] usb 1-4: current rate 16000 is different from the runtime rate 32000
>
> and nothing else happens. My kernel is
> uname -a
> Linux psp 5.10.0-10-amd64 #1 SMP Debian 5.10.84-1 (2021-12-08) x86_64 GNU/Linux
>
> What I can do?
>
>
>
> Sent with Proton Mail secure email.



-- 
Ricardo Ribalda



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