Re: game capture usb device stops working

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



I want to add a more detailed description now that I monitored the log a bit.

I am running Linux 5.17.7.

This is what happens after the device stopped responding at all and when I reconnected it to my front usb 3.0 port, this would not stop and continue until I disconnected the device completely from the port.

#plug in

[19742.491916] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 24 ep 0 [19742.491920] xhci_hcd 0000:02:00.0: @000000010a170060 ec931000 00000001 04000008 18018000
[19742.491966] usb 2-3: Device not responding to setup address.
[19742.699447] usb 2-3: device not accepting address 19, error -71
[19742.702600] usb usb2-port3: attempt power cycle
[19743.125915] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 26 ep 0 [19743.125920] xhci_hcd 0000:02:00.0: @000000010a170700 ec931000 00000001 04000008 1a018000
[19743.125999] usb 2-3: Device not responding to setup address.
[19743.331914] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 27 ep 0 [19743.331919] xhci_hcd 0000:02:00.0: @000000010a1700e0 ec931000 00000001 04000008 1b018001
[19743.331999] usb 2-3: Device not responding to setup address.
[19743.539448] usb 2-3: device not accepting address 20, error -71
[19743.718913] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 29 ep 0 [19743.718916] xhci_hcd 0000:02:00.0: @000000010a1703d0 ec931000 00000001 04000008 1d018000
[19743.718997] usb 2-3: Device not responding to setup address.
[19743.923912] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 30 ep 0 [19743.923915] xhci_hcd 0000:02:00.0: @000000010a170ac0 ec931000 00000001 04000008 1e018000
[19743.923997] usb 2-3: Device not responding to setup address.
[19744.131451] usb 2-3: device not accepting address 21, error -71
[19744.134606] usb usb2-port3: unable to enumerate USB device
[19744.718911] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 32 ep 0 [19744.718916] xhci_hcd 0000:02:00.0: @000000010a170830 ec931000 00000001 04000008 20018000
[19744.718962] usb 2-3: Device not responding to setup address.
[19744.923910] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 33 ep 0 [19744.923913] xhci_hcd 0000:02:00.0: @000000010a170870 ec931000 00000001 04000008 21018000
[19744.923958] usb 2-3: Device not responding to setup address.
[19745.131456] usb 2-3: device not accepting address 22, error -71
[19745.311909] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 35 ep 0 [19745.311913] xhci_hcd 0000:02:00.0: @000000010a1708e0 ec931000 00000001 04000008 23018000
[19745.311959] usb 2-3: Device not responding to setup address.
[19745.523910] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 36 ep 0 [19745.523913] xhci_hcd 0000:02:00.0: @000000010a170920 ec931000 00000001 04000008 24018000
[19745.523959] usb 2-3: Device not responding to setup address.
[19745.731462] usb 2-3: device not accepting address 23, error -71
[19745.734620] usb usb2-port3: attempt power cycle
[19746.157909] xhci_hcd 0000:02:00.0: ERROR Transfer event for disabled endpoint slot 39 ep 0 [19746.157913] xhci_hcd 0000:02:00.0: @000000010a1709a0 ec931000 00000001 04000008 27018000
[19746.157958] usb 2-3: Device not responding to setup address.
[19746.363831] usb 2-3: Device not responding to setup address.
[19746.571468] usb 2-3: device not accepting address 24, error -71

#plug out

Then I plugged it into a different usb 3.0 port but this time on the back

[19938.950687] usb 4-3: new SuperSpeed USB device number 2 using xhci_hcd
[19938.964090] usb 4-3: LPM exit latency is zeroed, disabling LPM.
[19938.964687] usb 4-3: New USB device found, idVendor=0fd9, idProduct=006a, bcdDevice= 0.01 [19938.964691] usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[19938.964693] usb 4-3: Product: Game Capture HD60 S+
[19938.964695] usb 4-3: Manufacturer: Elgato
[19938.964697] usb 4-3: SerialNumber: 000451B08E000
[19939.056053] uvcvideo 4-3:1.1: Unknown video format 30313050-0000-0010-8000-00aa00389b71 [19939.056059] usb 4-3: Found UVC 1.10 device Game Capture HD60 S+ (0fd9:006a) [19939.085464] uvcvideo 4-3:1.0: Entity type for entity Input 1 was not initialized! [19939.085518] input: Game Capture HD60 S+: Game Capt as /devices/pci0000:00/0000:00:08.1/0000:2d:00.3/usb4/4-3/4-3:1.0/input/input43 [19939.086225] hid-generic 0003:0FD9:006A.0019: hiddev103,hidraw13: USB HID v1.01 Device [Elgato Game Capture HD60 S+] on usb-0000:2d:00.3-3/input2 [20001.273966] xhci_hcd 0000:2d:00.3: WARN Event TRB for slot 3 ep 2 with no TDs queued? [20001.290966] xhci_hcd 0000:2d:00.3: WARN Event TRB for slot 3 ep 2 with no TDs queued? [20001.298312] uvcvideo 4-3:1.1: Non-zero status (-71) in video completion handler.

here I changed the setting for "Use Buffering" from on to off

[20007.762947] uvcvideo 4-3:1.1: Failed to set UVC probe control : -32 (exp. 34).

uvcvideo 4-3:1.1: Failed to set UVC probe control : -32 (exp. 34) this is happening everytime I change a setting, I have to reconnect the device, open OBS one time, close it and reopen it until I can see video again.

Not sure if this helps, but this is what dmesg gives me


On 18.05.22 01:35, Alexander Wipperfürth wrote:
Hi Laurent,

Right now I have the following scenario, after re-plugging it in for 3 times it started working again as it should, then I changed the setting for Video Format and I get the following in the kernel log:

[15207.692208] uvcvideo 2-4:1.1: Failed to set UVC probe control : -32 (exp. 34).

On 18.05.22 01:29, Laurent Pinchart wrote:
Hi Alexander,

On Tue, May 17, 2022 at 08:34:18PM +0000, Alexander Wipperfürth wrote:
Hello, today I got a usb capture card (Elgato HD60 S+) which is uvc
compatible and the first time I connected it to my computer it was
immediately recognized and the video from the game console was displayed
in OBS, but when I change any setting in the configuration menu the
device stops working, no video will be displayed anymore, I have to plug it in and out multiple times until it starts showing video again, I hope
with me stating this issue here someone maybe knows a solution or
explanation why this could happen.

Is there anything I should provide that may be useful?
Are there any messages printed to the kernel log when this occurs ?




[Index of Archives]     [Linux Input]     [Video for Linux]     [Gstreamer Embedded]     [Mplayer Users]     [Linux USB Devel]     [Linux Audio Users]     [Linux Kernel]     [Linux SCSI]     [Yosemite Backpacking]

  Powered by Linux