Re: Quanta Computer Inc. Astro HD Cam, not initializing

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Hi Massimo,

On Fri, Mar 25, 2022 at 07:41:55AM +0100, Massimo B. wrote:
> Coming from
> https://sourceforge.net/p/linux-uvc/mailman/message/37622481/
> without getting any response...
> 
> I have a combined USB Camera with microphone:
> Bus 003 Device 004: ID 0408:2090 Quanta Computer, Inc. Astro HD Camera
> 
> Some while ago I had the camera working, just needed to disable the microphone
> because if issues with pulseaudio. Now with 5.15.23-gentoo, nothing works
> anymore with that camera, no video and no audio input:
> 
> https://forums.gentoo.org/viewtopic-p-8693533.html
> 
> Is this the right place to discuss this hardware?

Yes, this is the right place.

Could you send the output of `lsusb -v -d 0408:2090` (if possible
running as root) ?

> I'm testing with guvcview, and it does not start anymore:
> 
> Mar 02 10:41:49 [kernel] usb 3-12.2: USB disconnect, device number 12
> Mar 02 10:41:57 [kernel] usb 3-12.2: new high-speed USB device number 14 using xhci_hcd
> Mar 02 10:41:57 [kernel] usb 3-12.2: New USB device found, idVendor=0408, idProduct=2090, bcdDevice=21.17
> Mar 02 10:41:57 [kernel] usb 3-12.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> Mar 02 10:41:57 [kernel] usb 3-12.2: Product: Astro HD Camera
> Mar 02 10:41:57 [kernel] usb 3-12.2: Manufacturer: QCM
> Mar 02 10:41:57 [kernel] usb 3-12.2: Found UVC 1.00 device Astro HD Camera (0408:2090)
> Mar 02 10:41:57 [kernel] usb 3-12.2: No streaming interface found for terminal 9.
> Mar 02 10:41:57 [kernel] input: Astro HD Camera: Astro HD Camer as /devices/pci0000:00/0000:00:14.0/usb3/3-12/3-12.2/3-12.2:1.0/input/input22
> Mar 02 10:42:02 [kernel] usb 3-12.2: 4:1: cannot set freq 48000 to ep 0x84
> Mar 02 10:42:08 [kernel] usb 3-12.2: 10:3: cannot get min/max values for control 2 (id 10)

The audio interface causes issues, it seems it crashed the webcam
firmware. Could you try blacklisting the snd-usb-audio module and see if
video then works ?

> Mar 02 10:42:08 [mtp-probe] checking bus 3, device 14: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-12/3-12.2"_
> Mar 02 10:42:08 [mtp-probe] bus: 3, device: 14 was not an MTP device_
> Mar 02 10:42:08 [mtp-probe] checking bus 3, device 14: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-12/3-12.2"_
> Mar 02 10:42:08 [mtp-probe] bus: 3, device: 14 was not an MTP device_
> Mar 02 10:42:13 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 13 on unit 1: -110 (exp. 8).
> Mar 02 10:42:18 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 2 on unit 2: -110 (exp. 2).
> Mar 02 10:42:23 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 13 on unit 1: -110 (exp. 8).
> Mar 02 10:42:28 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 2 on unit 2: -110 (exp. 2).
> Mar 02 10:42:33 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 11 on unit 1: -110 (exp. 2).
> Mar 02 10:42:38 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 13 on unit 1: -110 (exp. 8).
>                 - Last output repeated twice -
> Mar 02 10:42:49 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 11 on unit 1: -110 (exp. 2).
> Mar 02 10:42:54 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 13 on unit 1: -110 (exp. 8).
>                 - Last output repeated twice -
> Mar 02 10:43:04 [kernel] usb 3-12.2: Failed to query (GET_DEF) UVC control 11 on unit 1: -110 (exp. 2).
> 
> Booting the machine with the device connected I see many repeating lines like
> this in the log until unplugging the device:
> 
> Mar 08 10:44:59 [kernel] usb 3-12.2: 4:1: usb_set_interface failed (-71)
> Mar 08 10:44:59 [kernel] usb 3-12.2: 4:0: usb_set_interface failed (-71)
>                 - Last output repeated twice -
> Mar 08 10:44:59 [kernel] usb 3-12.2: 4:1: usb_set_interface failed (-71)
> Mar 08 10:44:59 [kernel] usb 3-12.2: 4:0: usb_set_interface failed (-71)

-- 
Regards,

Laurent Pinchart



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