Re: hikvision ds-u12 webcam problem

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Hi Freezy

These are definitely not normal:

[67751.358425] usb 1-8.1: 3:1: cannot get freq at ep 0x89
[67757.849828] usb 1-8.1: 3:1: cannot set freq 16000 to ep 0x89
[67762.966807] usb 1-8.1: 3:0: usb_set_interface failed (-110)

Can you try using a powered usb hub? Just to make sure that there is a
difference?

Also share the whole dmesg, with and without the quirk

Thanks!

On Sun, 20 Feb 2022 at 10:13, Freezy <freezy@xxxxxxxxx> wrote:
>
> hi, i bought this webcam
> https://www.hikvision.com/en/products/Turbo-HD-Products/Turbo-HD-Cameras/webcam-series/ds-u12/
> and after connecting, camera does not work at all, is needed to rmmod
> uvcvideo and then modprobe uvcvideo quirks=0x100 trace=1, after this
> camera works sometimes ..  mostly is needed to do rmmod and modprobe few
> times and then camera works, probably some bug in driver or udev? btw
> tested on windows 10 and camera works fine ..
>
> attached files: dmesg.log (related dmesg messages), lsusb.log (lsusb
> info about webcam) and system.log (info about system, v4l-utils and
> uvcvideo module)
>
> thanks for your help, Dave



-- 
Ricardo Ribalda



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