Hi Amila, On Mon, Mar 04, 2019 at 03:02:33PM +0100, Amila Manoj wrote: > Hello Laurent and Kieran, > > Thank you very much for the information. > > I haven't tried other uvc cameras on the system. This is a fresh Ubuntu > installation. > > Installed all available updates for Ubuntu and now the version is: Ubuntu > 18.04.2 LTS (4.15.0-45-generic) > > I set the quirk as Laurent instructed but the error seems to be same. > > dmesg output: > [ +9,015628] usb 2-2: new SuperSpeed USB device number 5 using xhci_hcd > [ +0,020584] usb 2-2: LPM exit latency is zeroed, disabling LPM. > [ +0,000620] usb 2-2: New USB device found, idVendor=4e45, idProduct=5501 > [ +0,000006] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 > [ +0,000004] usb 2-2: Product: NSE-CAM > [ +0,000004] usb 2-2: Manufacturer: NSE > [ +0,001355] uvcvideo: Probing generic UVC device 2 > [ +0,000010] uvcvideo: Found format YUV 4:2:2 (UYVY). > [ +0,000005] uvcvideo: - 1920x1080 (30.0 fps) > [ +0,000009] uvcvideo: Found a Status endpoint (addr 82). > [ +0,000004] uvcvideo: Found UVC 1.10 device NSE-CAM (4e45:5501) > [ +0,000003] uvcvideo: Forcing device quirks to 0x100 by module parameter for > testing purpose. > [ +0,000002] uvcvideo: Please report required quirks to the linux-uvc-devel > mailing list. > [ +0,000010] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/2 to > device 2 entity 2 > [ +0,000005] uvcvideo: Adding mapping 'Brightness' to control > 00000000-0000-0000-0000-000000000101/2. > [ +0,000006] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/3 to > device 2 entity 2 > [ +0,000003] uvcvideo: Adding mapping 'Contrast' to control > 00000000-0000-0000-0000-000000000101/3. > [ +0,000005] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/6 to > device 2 entity 2 > [ +0,000004] uvcvideo: Adding mapping 'Hue' to control > 00000000-0000-0000-0000-000000000101/6. > [ +0,000005] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/7 to > device 2 entity 2 > [ +0,000004] uvcvideo: Adding mapping 'Saturation' to control > 00000000-0000-0000-0000-000000000101/7. > [ +0,000005] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/8 to > device 2 entity 2 > [ +0,000004] uvcvideo: Adding mapping 'Sharpness' to control > 00000000-0000-0000-0000-000000000101/8. > [ +0,000005] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/10 > to device 2 entity 2 > [ +0,000005] uvcvideo: Adding mapping 'White Balance Temperature' to control > 00000000-0000-0000-0000-000000000101/10. > [ +0,000005] uvcvideo: Added control 00000000-0000-0000-0000-000000000101/11 > to device 2 entity 2 > [ +0,000004] uvcvideo: Adding mapping 'White Balance Temperature, Auto' to > control 00000000-0000-0000-0000-000000000101/11. > [ +0,000004] uvcvideo: Scanning UVC chain: OT 4 <- XU 3 <- PU 2 <- IT 1 > [ +0,000014] uvcvideo: Found a valid video chain (1 -> 4). The GET_DEF(PROBE) is gone, this shows the quirk has been applied correctly. > [ +10,161183] uvcvideo: Failed to query (129) UVC probe control : -110 (exp. > 34). But this error still occurs :-( > [ +0,000009] uvcvideo: Failed to initialize the device (-5). > > "modinfo uvcvideo" output: > filename: /lib/modules/4.15.0-45-generic/kernel/drivers/media/usb/uvc/ > uvcvideo.ko > version: 1.1.1 > license: GPL > description: USB Video Class driver > author: Laurent Pinchart <laurent.pinchart@xxxxxxxxxxxxxxxx> > srcversion: DBA8F055BDC0120170B3498 > alias: usb:v*p*d*dc*dsc*dp*ic0Eisc01ip01in* > alias: usb:v*p*d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v2833p0211d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v2833p0201d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v1C4Fp3000d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v1B3Bp2951d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v19ABp1000d00*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v19ABp1000d01[0-1]*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v19ABp1000d012[0-6]dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v199Ep8102d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v18ECp3290d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v18ECp3288d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v18ECp3188d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v18CDpCAFEd*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v1871p0516d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v1871p0306d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v17EFp480Bd*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v17DCp0202d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v174Fp8A34d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v174Fp8A33d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v174Fp8A31d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v174Fp8A12d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v174Fp5931d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v174Fp5212d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v152Dp0310d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v13D3p5103d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0E8Dp0004d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0BD3p0555d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0AC8p3420d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0AC8p3410d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0AC8p332Dd*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v06F8p300Cd*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05E3p0505d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05C8p0403d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05ACp8600d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05ACp8501d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05A9p7670d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05A9p264Ad*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05A9p2643d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05A9p2641d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v05A9p2640d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v058Fp3820d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v04F2pB071d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v046Dp082Dd*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v046Dp08C7d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v046Dp08C6d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v046Dp08C5d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v046Dp08C3d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v046Dp08C2d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v046Dp08C1d*dc*dsc*dp*icFFisc01ip00in* > alias: usb:v045Ep0723d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v045Ep0721d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v045Ep00F8d*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0458p706Ed*dc*dsc*dp*ic0Eisc01ip00in* > alias: usb:v0416pA91Ad*dc*dsc*dp*ic0Eisc01ip00in* > depends: videodev,videobuf2-core,videobuf2-v4l2,videobuf2-vmalloc,media > retpoline: Y > intree: Y > name: uvcvideo > vermagic: 4.15.0-45-generic SMP mod_unload > signat: PKCS#7 > signer: > sig_key: > sig_hashalgo: md4 > parm: clock:Video buffers timestamp clock > parm: hwtimestamps:Use hardware timestamps (uint) > parm: nodrop:Don't drop incomplete frames (uint) > parm: quirks:Forced device quirks (uint) > parm: trace:Trace level bitmask (uint) > parm: timeout:Streaming control requests timeout (uint) > > In there anything else I could try? Have you tried connecting the camera to a Windows or Mac host to see if it works there ? I'd like to rule out the option of a defective camera. If that works, at this stage I would usually try to capture USB trafic when the camera is connected to a working host, and compare that with the requests sent by the uvcvideo driver. I'm afraid I can't help you with capturing USB trafic with Windows or Mac though. I would also recommend contacting the vendor to report the problem, just in case. -- Regards, Laurent Pinchart
