Hello,I'm long experiencing an annoying clicking noise coming from my hdd, looking for info on the subject I found the Known issues page at: https://ata.wiki.kernel.org/index.php/Known_issues among others.
I've tried many possible solutions involving the use of hdparm (apm, spindown_time, etc) to no avail.
I'm contacting you because my problem is very strange it seems to occur randomly, it in fact occurs when I leave the laptop idling and when I'm using it but at times it disappears completely. I've checked it taking note of the Load_Cycle_Count parameter.
I've attached the output of the following commands: dmidecode, hdparm -I /dev/sda and smartctl -a /dev/sda Hope it can help. Thank you.
# dmidecode 3.2 Getting SMBIOS data from sysfs. SMBIOS 2.7 present. 39 structures occupying 2004 bytes. Table at 0xAAEBC000. Handle 0x0000, DMI type 0, 24 bytes BIOS Information Vendor: Insyde Corp. Version: V2.21 Release Date: 12/16/2013 Address: 0xE0000 Runtime Size: 128 kB ROM Size: 3584 kB Characteristics: PCI is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported EDD is supported Japanese floppy for NEC 9800 1.2 MB is supported (int 13h) Japanese floppy for Toshiba 1.2 MB is supported (int 13h) 5.25"/360 kB floppy services are supported (int 13h) 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) 8042 keyboard services are supported (int 9h) CGA/mono video services are supported (int 10h) ACPI is supported USB legacy is supported BIOS boot specification is supported Targeted content distribution is supported UEFI is supported BIOS Revision: 2.21 Firmware Revision: 0.0 Handle 0x0001, DMI type 1, 27 bytes System Information Manufacturer: Acer Product Name: Aspire E1-571 Version: V2.21 Serial Number: NXM09EB02231114B7C3400 UUID: 555bf8d4-d57f-e211-9e12-20898461de40 Wake-up Type: Power Switch SKU Number: Aspire E1-571_064B_V2.21 Family: Type1Family Handle 0x0002, DMI type 2, 16 bytes Base Board Information Manufacturer: Acer Product Name: EA50_HC_CR Version: Type2 - Board Version Serial Number: NBC0A110013118B4213400 Asset Tag: Type2 - Board Asset Tag Features: Board is a hosting board Board is replaceable Location In Chassis: Type2 - Board Chassis Location Chassis Handle: 0x0003 Type: Motherboard Contained Object Handles: 0 Handle 0x0003, DMI type 3, 23 bytes Chassis Information Manufacturer: Insyde Corp. Type: Notebook Lock: Not Present Version: V2.21 Serial Number: NXM09EB02231114B7C3400 Asset Tag: Boot-up State: Safe Power Supply State: Safe Thermal State: Safe Security Status: None OEM Information: 0x00000000 Height: Unspecified Number Of Power Cords: 1 Contained Elements: 0 SKU Number: Not Specified Handle 0x0004, DMI type 4, 42 bytes Processor Information Socket Designation: U3E1 Type: Central Processor Family: Core i7 Manufacturer: Intel(R) Corporation ID: A9 06 03 00 FF FB EB BF Signature: Type 0, Family 6, Model 58, Stepping 9 Flags: FPU (Floating-point unit on-chip) VME (Virtual mode extension) DE (Debugging extension) PSE (Page size extension) TSC (Time stamp counter) MSR (Model specific registers) PAE (Physical address extension) MCE (Machine check exception) CX8 (CMPXCHG8 instruction supported) APIC (On-chip APIC hardware supported) SEP (Fast system call) MTRR (Memory type range registers) PGE (Page global enable) MCA (Machine check architecture) CMOV (Conditional move instruction supported) PAT (Page attribute table) PSE-36 (36-bit page size extension) CLFSH (CLFLUSH instruction supported) DS (Debug store) ACPI (ACPI supported) MMX (MMX technology supported) FXSR (FXSAVE and FXSTOR instructions supported) SSE (Streaming SIMD extensions) SSE2 (Streaming SIMD extensions 2) SS (Self-snoop) HTT (Multi-threading) TM (Thermal monitor supported) PBE (Pending break enabled) Version: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz Voltage: 0.9 V External Clock: 100 MHz Max Speed: 4000 MHz Current Speed: 2100 MHz Status: Populated, Enabled Upgrade: Socket rPGA988B L1 Cache Handle: 0x000B L2 Cache Handle: 0x000C L3 Cache Handle: 0x000D Serial Number: To Be Filled By O.E.M. Asset Tag: To Be Filled By O.E.M. Part Number: To Be Filled By O.E.M. Core Count: 4 Core Enabled: 4 Thread Count: 8 Characteristics: 64-bit capable Multi-Core Hardware Thread Execute Protection Enhanced Virtualization Power/Performance Control Handle 0x0005, DMI type 5, 24 bytes Memory Controller Information Error Detecting Method: None Error Correcting Capabilities: None Supported Interleave: One-way Interleave Current Interleave: One-way Interleave Maximum Memory Module Size: 8192 MB Maximum Total Memory Size: 32768 MB Supported Speeds: Other Supported Memory Types: Other Memory Module Voltage: Unknown Associated Memory Slots: 4 0x0006 0x0007 0x0008 0x0009 Enabled Error Correcting Capabilities: None Handle 0x0006, DMI type 6, 12 bytes Memory Module Information Socket Designation: DIMM0 Bank Connections: None Current Speed: Unknown Type: DIMM Installed Size: 8192 MB (Single-bank Connection) Enabled Size: 8192 MB (Single-bank Connection) Error Status: OK Handle 0x0007, DMI type 6, 12 bytes Memory Module Information Socket Designation: DIMM1 Bank Connections: None Current Speed: Unknown Type: DIMM Installed Size: Not Installed Enabled Size: Not Installed Error Status: OK Handle 0x0008, DMI type 6, 12 bytes Memory Module Information Socket Designation: DIMM1 Bank Connections: None Current Speed: Unknown Type: DIMM Installed Size: 8192 MB (Single-bank Connection) Enabled Size: 8192 MB (Single-bank Connection) Error Status: OK Handle 0x0009, DMI type 6, 12 bytes Memory Module Information Socket Designation: DIMM3 Bank Connections: None Current Speed: Unknown Type: DIMM Installed Size: Not Installed Enabled Size: Not Installed Error Status: OK Handle 0x000A, DMI type 7, 19 bytes Cache Information Socket Designation: L1 Cache Configuration: Enabled, Not Socketed, Level 1 Operational Mode: Write Through Location: Internal Installed Size: 32 kB Maximum Size: 32 kB Supported SRAM Types: Unknown Installed SRAM Type: Unknown Speed: Unknown Error Correction Type: Parity System Type: Data Associativity: 8-way Set-associative Handle 0x000B, DMI type 7, 19 bytes Cache Information Socket Designation: L1 Cache Configuration: Enabled, Not Socketed, Level 1 Operational Mode: Write Through Location: Internal Installed Size: 32 kB Maximum Size: 32 kB Supported SRAM Types: Unknown Installed SRAM Type: Unknown Speed: Unknown Error Correction Type: Parity System Type: Instruction Associativity: 8-way Set-associative Handle 0x000C, DMI type 7, 19 bytes Cache Information Socket Designation: L2 Cache Configuration: Enabled, Not Socketed, Level 2 Operational Mode: Write Through Location: Internal Installed Size: 256 kB Maximum Size: 256 kB Supported SRAM Types: Unknown Installed SRAM Type: Unknown Speed: Unknown Error Correction Type: Multi-bit ECC System Type: Unified Associativity: 8-way Set-associative Handle 0x000D, DMI type 7, 19 bytes Cache Information Socket Designation: L3 Cache Configuration: Enabled, Not Socketed, Level 3 Operational Mode: Write Back Location: Internal Installed Size: 6144 kB Maximum Size: 6144 kB Supported SRAM Types: Unknown Installed SRAM Type: Unknown Speed: Unknown Error Correction Type: Multi-bit ECC System Type: Unified Associativity: 12-way Set-associative Handle 0x000E, DMI type 9, 17 bytes System Slot Information Designation: J5C1 Type: x16 PCI Express x16 Current Usage: Available Length: Other ID: 1 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:01.0 Handle 0x000F, DMI type 9, 17 bytes System Slot Information Designation: J6C1 Type: x1 PCI Express x1 Current Usage: Available Length: Other ID: 2 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.0 Handle 0x0010, DMI type 9, 17 bytes System Slot Information Designation: J6C2 Type: x1 PCI Express x1 Current Usage: Available Length: Other ID: 3 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.1 Handle 0x0011, DMI type 9, 17 bytes System Slot Information Designation: J6D2 Type: x1 PCI Express x1 Current Usage: Available Length: Other ID: 4 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.2 Handle 0x0012, DMI type 9, 17 bytes System Slot Information Designation: J7C1 Type: x1 PCI Express x1 Current Usage: Available Length: Other ID: 5 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.3 Handle 0x0013, DMI type 9, 17 bytes System Slot Information Designation: J7D2 Type: x1 PCI Express x1 Current Usage: Available Length: Other ID: 6 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.4 Handle 0x0014, DMI type 9, 17 bytes System Slot Information Designation: J8C1 Type: x1 PCI Express x1 Current Usage: Available Length: Other ID: 7 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.5 Handle 0x0015, DMI type 9, 17 bytes System Slot Information Designation: J8C2 Type: x16 PCI Express x16 Current Usage: Available Length: Other ID: 8 Characteristics: PME signal is supported Hot-plug devices are supported Bus Address: 0000:00:1c.7 Handle 0x0016, DMI type 10, 6 bytes On Board Device Information Type: Video Status: Enabled Description: Video Graphics Controller Handle 0x0017, DMI type 10, 6 bytes On Board Device Information Type: Ethernet Status: Enabled Description: Lan Controller Handle 0x0018, DMI type 11, 5 bytes OEM Strings String 1: String1 for Original Equipment Manufacturer String 2: String2 for Original Equipment Manufacturer String 3: String3 for Original Equipment Manufacturer String 4: String4 for Original Equipment Manufacturer String 5: String5 for Original Equipment Manufacturer Handle 0x0019, DMI type 12, 5 bytes System Configuration Options Option 1: Option 2: String2 for Type12 Equipment Manufacturer Option 3: String3 for Type12 Equipment Manufacturer Option 4: String4 for Type12 Equipment Manufacturer Handle 0x001A, DMI type 16, 23 bytes Physical Memory Array Location: System Board Or Motherboard Use: System Memory Error Correction Type: None Maximum Capacity: 32 GB Error Information Handle: Not Provided Number Of Devices: 4 Handle 0x001B, DMI type 17, 34 bytes Memory Device Array Handle: 0x001A Error Information Handle: Not Provided Total Width: 64 bits Data Width: 64 bits Size: 8192 MB Form Factor: SODIMM Set: None Locator: DIMM0 Bank Locator: BANK 0 Type: DDR3 Type Detail: Synchronous Speed: 1600 MT/s Manufacturer: Unknown Serial Number: 180F2727 Asset Tag: Unknown Part Number: CT102464BF160B.C16 Rank: 2 Configured Memory Speed: 1600 MT/s Handle 0x001C, DMI type 17, 34 bytes Memory Device Array Handle: 0x001A Error Information Handle: Not Provided Total Width: Unknown Data Width: Unknown Size: No Module Installed Form Factor: DIMM Set: None Locator: DIMM1 Bank Locator: BANK 1 Type: Unknown Type Detail: Unknown Speed: Unknown Manufacturer: Empty Serial Number: Empty Asset Tag: Unknown Part Number: Empty Rank: Unknown Configured Memory Speed: Unknown Handle 0x001D, DMI type 17, 34 bytes Memory Device Array Handle: 0x001A Error Information Handle: Not Provided Total Width: 64 bits Data Width: 64 bits Size: 8192 MB Form Factor: SODIMM Set: None Locator: DIMM1 Bank Locator: BANK 2 Type: DDR3 Type Detail: Synchronous Speed: 1600 MT/s Manufacturer: Unknown Serial Number: 180F27F6 Asset Tag: Unknown Part Number: CT102464BF160B.C16 Rank: 2 Configured Memory Speed: 1600 MT/s Handle 0x001E, DMI type 17, 34 bytes Memory Device Array Handle: 0x001A Error Information Handle: Not Provided Total Width: Unknown Data Width: Unknown Size: No Module Installed Form Factor: DIMM Set: None Locator: DIMM3 Bank Locator: BANK 3 Type: Unknown Type Detail: Unknown Speed: Unknown Manufacturer: Empty Serial Number: Empty Asset Tag: Unknown Part Number: Empty Rank: Unknown Configured Memory Speed: Unknown Handle 0x001F, DMI type 19, 31 bytes Memory Array Mapped Address Starting Address: 0x00000000000 Ending Address: 0x003FFFFFFFF Range Size: 16 GB Physical Array Handle: 0x001A Partition Width: 4 Handle 0x0020, DMI type 20, 35 bytes Memory Device Mapped Address Starting Address: 0x00000000000 Ending Address: 0x001FFFFFFFF Range Size: 8 GB Physical Device Handle: 0x001B Memory Array Mapped Address Handle: 0x001F Partition Row Position: Unknown Interleave Position: 1 Interleaved Data Depth: 1 Handle 0x0021, DMI type 20, 35 bytes Memory Device Mapped Address Starting Address: 0x00000000000 Ending Address: 0x001FFFFFFFF Range Size: 8 GB Physical Device Handle: 0x001D Memory Array Mapped Address Handle: 0x001F Partition Row Position: Unknown Interleave Position: 2 Interleaved Data Depth: 1 Handle 0x0022, DMI type 170, 78 bytes Acer Hotkey Function Function bitmap for Communication Button: 0x0000 WiFi: No 3G: No WiMAX: No Bluetooth: No Function bitmap for Application Button: 0x0029 Function bitmap for Media Button: 0x007f Function bitmap for Display Button: 0x000f Function bitmap for Others Button: 0x0006 Communication Function Key Number: 33 Handle 0x0023, DMI type 171, 24 bytes OEM-specific Type Header and Data: AB 18 23 00 01 86 80 66 01 02 E4 14 B5 16 04 F2 04 37 B3 05 86 80 20 1E Handle 0x0024, DMI type 172, 21 bytes OEM-specific Type Header and Data: AC 15 24 00 02 1A 01 FF 00 02 01 00 03 FF 00 04 01 00 05 0F 00 Handle 0x0025, DMI type 173, 9 bytes OEM-specific Type Header and Data: AD 09 25 00 00 00 00 00 00 Handle 0x0026, DMI type 127, 4 bytes End Of Table
/dev/sda: ATA device, with non-removable media Model Number: TOSHIBA MQ01ABD050 Serial Number: 2318F3IUS Firmware Revision: AX003J Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0 Standards: Supported: 8 7 6 5 Likely used: 8 Configuration: Logical max current cylinders 16383 16383 heads 16 16 sectors/track 63 63 -- CHS current addressable sectors: 16514064 LBA user addressable sectors: 268435455 LBA48 user addressable sectors: 976773168 Logical Sector size: 512 bytes Physical Sector size: 4096 bytes Logical Sector-0 offset: 0 bytes device size with M = 1024*1024: 476940 MBytes device size with M = 1000*1000: 500107 MBytes (500 GB) cache/buffer size = 8192 KBytes Form Factor: 2.5 inch Nominal Media Rotation Rate: 5400 Capabilities: LBA, IORDY(can be disabled) Queue depth: 32 Standby timer values: spec'd by Standard, no device specific minimum R/W multiple sector transfer: Max = 16 Current = 16 Advanced power management level: 254 DMA: sdma0 sdma1 sdma2 mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 *udma5 Cycle time: min=120ns recommended=120ns PIO: pio0 pio1 pio2 pio3 pio4 Cycle time: no flow control=120ns IORDY flow control=120ns Commands/features: Enabled Supported: * SMART feature set Security Mode feature set * Power Management feature set * Write cache * Look-ahead * Host Protected Area feature set * WRITE_BUFFER command * READ_BUFFER command * NOP cmd * DOWNLOAD_MICROCODE * Advanced Power Management feature set SET_MAX security extension * 48-bit Address feature set * Device Configuration Overlay feature set * Mandatory FLUSH_CACHE * FLUSH_CACHE_EXT * SMART error logging * SMART self-test * General Purpose Logging feature set * WRITE_{DMA|MULTIPLE}_FUA_EXT * 64-bit World wide name * IDLE_IMMEDIATE with UNLOAD * WRITE_UNCORRECTABLE_EXT command * {READ,WRITE}_DMA_EXT_GPL commands * Segmented DOWNLOAD_MICROCODE * Gen1 signaling speed (1.5Gb/s) * Gen2 signaling speed (3.0Gb/s) * Gen3 signaling speed (6.0Gb/s) * Native Command Queueing (NCQ) * Host-initiated interface power management * Phy event counters * Idle-Unload when NCQ is active * Host automatic Partial to Slumber transitions * Device automatic Partial to Slumber transitions * READ_LOG_DMA_EXT equivalent to READ_LOG_EXT * DMA Setup Auto-Activate optimization * Device-initiated interface power management * Software settings preservation * SMART Command Transport (SCT) feature set * SCT Write Same (AC2) * SCT Error Recovery Control (AC3) * SCT Features Control (AC4) * SCT Data Tables (AC5) Security: Master password revision code = 65534 supported not enabled not locked frozen not expired: security count supported: enhanced erase 112min for SECURITY ERASE UNIT. 112min for ENHANCED SECURITY ERASE UNIT. Logical Unit WWN Device Identifier: 5000039496b00577 NAA : 5 IEEE OUI : 000039 Unique ID : 496b00577 Checksum: correct
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-8-amd64] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Toshiba 2.5" HDD MQ01ABD... Device Model: TOSHIBA MQ01ABD050 Serial Number: 2318F3IUS LU WWN Device Id: 5 000039 496b00577 Firmware Version: AX003J User Capacity: 500,107,862,016 bytes [500 GB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Form Factor: 2.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Fri Apr 17 11:31:47 2020 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 121) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0 3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 1040 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 180296 5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0 9 Power_On_Hours 0x0032 005 005 000 Old_age Always - 38283 10 Spin_Retry_Count 0x0033 253 100 030 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1901 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 141 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 124 193 Load_Cycle_Count 0x0032 058 058 000 Old_age Always - 428955 194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 32 (Min/Max 14/49) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 220 Disk_Shift 0x0002 100 100 000 Old_age Always - 0 222 Loaded_Hours 0x0032 030 030 000 Old_age Always - 28169 223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0 224 Load_Friction 0x0022 100 100 000 Old_age Always - 0 226 Load-in_Time 0x0026 100 100 000 Old_age Always - 264 240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 37943 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.