Re: libata interface fatal error

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Mikael Pettersson schrieb:
On Mon, 18 Jun 2007 15:28:44 +0900, Tejun Heo wrote:
Yeah, it seems promise has some problem with 3G link.  Cc'ing Mikael
Pettersson and quoting whole body for him.  Mikael, does this look familiar?

Tomi Orava wrote:
Hi Tejun,

I've been trying to find a solution for a long time for quite a similar
libata errror messages as shown in this thread. Perhaps you might get have
some ideas what the actual originator might be:

With the latest 2.6.22-rc4-git4 kernel I still get the following error
messages
with high I/O load:

sd 2:0:0:0: [sdc] 976773168 512-byte hardware sectors (500108 MB)
sd 2:0:0:0: [sdc] Write Protect is off
sd 2:0:0:0: [sdc] Mode Sense: 00 3a 00 00
sd 2:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't
support DPO or FUA
ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2
ata3.00: (port_status 0x20080000)
ata3.00: cmd c8/00:08:af:91:49/00:00:00:00:00/e5 tag 0 cdb 0x0 data 4096 in
         res 50/00:00:b6:91:49/00:00:11:00:00/e5 Emask 0x2 (HSM violation)
ata3: soft resetting port
ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata3.00: ata_hpa_resize 1: sectors = 976773168, hpa_sectors = 976773168
ata3.00: ata_hpa_resize 1: sectors = 976773168, hpa_sectors = 976773168
ata3.00: configured for UDMA/133
ata3: EH complete

... and later in the chain ...

sd 2:0:0:0: [sdc] 976773168 512-byte hardware sectors (500108 MB)
sd 2:0:0:0: [sdc] Write Protect is off
sd 2:0:0:0: [sdc] Mode Sense: 00 3a 00 00
sd 2:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't
support DPO or FUA
ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2
ata3.00: (port_status 0x20080000)
ata3.00: cmd c8/00:08:67:74:65/00:00:00:00:00/ec tag 0 cdb 0x0 data 4096 in
         res 50/00:00:6e:74:65/00:00:1b:00:00/ec Emask 0x2 (HSM violation)
ata3: soft resetting port
ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
ata3.00: ata_hpa_resize 1: sectors = 976773168, hpa_sectors = 976773168
ata3.00: ata_hpa_resize 1: sectors = 976773168, hpa_sectors = 976773168
ata3.00: configured for UDMA/100
ata3: EH complete

--- This goes on until UDMA/33 has been reched
...
and the problems relate only to Seagate 7200.10 SATA-disks, never with the
older 7200.7 SATA-disks alll connected to Promise Sata 300TX4-controller.
...
PS. These problems are not special to this single machine as a friend at work
      has the same Promise Sata300TX4 card with exactly the same Seagate
7200.10
      SATA-disks on an intel-based P4 machine with similar problems under
I/O-load.

Yes, this is familiar. Several people have reported problems with
Seagate's 7200.10 disks in 3Gbps operation on sata_promise.
Unfortunately the error reports don't really give a clue as to what
the root cause is.

I used to be able to forcibly trigger similar errors with their
7200.9 disks, but I can't seem to do that any more.

Hello,

I'm jumping in this thread, because I'm seeing the same probleme on my system with Promise SATAII 150 TX4 (PDC40518) and harddrive Maxtor 6L200M0 (BANC1E00) with following error

Jun 18 01:16:03 buffy kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2
Jun 18 01:16:03 buffy kernel: ata1.00: (port_status 0x20080000)
Jun 18 01:16:03 buffy kernel: ata1.00: cmd c8/00:15:e1:e3:16/00:00:00:00:00/e6 tag 0 cdb 0x0 data 10752 in Jun 18 01:16:03 buffy kernel: res 50/00:00:f5:e3:16/00:00:00:00:00/e6 Emask 0x2 (HSM violation)
Jun 18 01:16:03 buffy kernel: ata1: soft resetting port
Jun 18 01:16:03 buffy kernel: ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 300) Jun 18 01:16:03 buffy kernel: ata1.00: ata_hpa_resize 1: sectors = 398297088, hpa_sectors = 398297088 Jun 18 01:16:03 buffy kernel: ata1.00: ata_hpa_resize 1: sectors = 398297088, hpa_sectors = 398297088
Jun 18 01:16:03 buffy kernel: ata1.00: configured for UDMA/133
Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] Result: hostbyte=0x00 driverbyte=0x08 Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] Sense Key : 0xb [current] [descriptor] Jun 18 01:16:03 buffy kernel: Descriptor sense data with sense descriptors (in hex): Jun 18 01:16:03 buffy kernel: 72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00
Jun 18 01:16:03 buffy kernel:         06 16 e3 f5
Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] ASC=0x0 ASCQ=0x0
Jun 18 01:16:03 buffy kernel: end_request: I/O error, dev sda, sector 102163425
Jun 18 01:16:03 buffy kernel: ata1: EH complete
Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] 398297088 512-byte hardware sectors (203928 MB)
Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] Write Protect is off
Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
Jun 18 01:16:03 buffy kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA

On normal use this error shows up only once a week, but when transfering lot of data (> 100MB) to USB-Stick that error shows every few seconds with only different values for data. When transfering data from USB-Stick to harddrive no error shows.

Other information on my system:

smartctl -d sat -a /dev/sda
smartctl version 5.38 [i686-suse-linux] Copyright (C) 2002-7 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Model Family:     Maxtor DiamondMax 10 family (ATA/133 and SATA/150)
Device Model:     Maxtor 6L200M0
Serial Number:    L40A4PDH
Firmware Version: BANC1E00
User Capacity:    203.928.109.056 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  ATA/ATAPI-7 T13 1532D revision 0
Local Time is:    Mon Jun 18 19:11:50 2007 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Warning! SMART Attribute Thresholds Structure error: invalid SMART checksum.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x02) Offline data collection activity
                                       was completed without error.
Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever
                                       been run.
Total time to complete Offline
data collection:                 (1562) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
                                       Suspend Offline collection upon new
                                       command.
                                       Offline surface scan supported.
                                       Self-test supported.
                                       No Conveyance Self-test supported.
                                       Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                       power-saving mode.
                                       Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                       General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  81) minutes.
SCT capabilities:              (0x0021) SCT Status supported.
                                       SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 3 Spin_Up_Time 0x0027 206 204 063 Pre-fail Always - 10179 4 Start_Stop_Count 0x0032 253 253 000 Old_age Always - 1502 5 Reallocated_Sector_Ct 0x0033 253 253 063 Pre-fail Always - 0 6 Read_Channel_Margin 0x0001 253 253 100 Pre-fail Offline - 0 7 Seek_Error_Rate 0x000a 253 252 000 Old_age Always - 0 8 Seek_Time_Performance 0x0027 246 240 187 Pre-fail Always - 37304 9 Power_On_Minutes 0x0032 239 239 000 Old_age Always - 539h+13m 10 Spin_Retry_Count 0x002b 253 252 157 Pre-fail Always - 0 11 Calibration_Retry_Count 0x002b 253 252 223 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 250 250 000 Old_age Always - 1570 192 Power-Off_Retract_Count 0x0032 253 253 000 Old_age Always - 0 193 Load_Cycle_Count 0x0032 253 253 000 Old_age Always - 0 194 Temperature_Celsius 0x0032 031 253 000 Old_age Always - 33 195 Hardware_ECC_Recovered 0x000a 253 252 000 Old_age Always - 9263 196 Reallocated_Event_Count 0x0008 253 253 000 Old_age Offline - 0 197 Current_Pending_Sector 0x0008 253 253 000 Old_age Offline - 0 198 Offline_Uncorrectable 0x0008 253 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0008 199 199 000 Old_age Offline - 0 200 Multi_Zone_Error_Rate 0x000a 253 252 000 Old_age Always - 0 201 Soft_Read_Error_Rate 0x000a 253 252 000 Old_age Always - 0 202 TA_Increase_Count 0x000a 253 252 000 Old_age Always - 0 203 Run_Out_Cancel 0x000b 253 252 180 Pre-fail Always - 0 204 Shock_Count_Write_Opern 0x000a 253 252 000 Old_age Always - 0 205 Shock_Rate_Write_Opern 0x000a 253 252 000 Old_age Always - 0 207 Spin_High_Current 0x002a 253 252 000 Old_age Always - 0 208 Spin_Buzz 0x002a 253 252 000 Old_age Always - 0 209 Offline_Seek_Performnce 0x0024 239 239 000 Old_age Offline - 179 210 Unknown_Attribute 0x0032 253 252 000 Old_age Always - 0 211 Unknown_Attribute 0x0032 253 252 000 Old_age Always - 0 212 Unknown_Attribute 0x0032 253 252 000 Old_age Always - 0

Warning! SMART ATA Error Log Structure error: invalid SMART checksum.
SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 1163 - # 2 Short offline Completed without error 00% 1163 - # 3 Offline Aborted by host 70% 0 -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
   1        0        0  Not_testing
   2        0        0  Not_testing
   3        0        0  Not_testing
   4        0        0  Not_testing
   5        0        0  Not_testing
Selective self-test flags (0x0):
 After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media
       Model Number:       Maxtor 6L200M0
       Serial Number:      L40A4PDH
       Firmware Revision:  BANC1E00
Standards:
       Used: ATA/ATAPI-7 T13 1532D revision 0
       Supported: 7 6 5 4
Configuration:
       Logical         max     current
       cylinders       16383   16383
       heads           16      16
       sectors/track   63      63
       --
       CHS current addressable sectors:   16514064
       LBA    user addressable sectors:  268435455
       LBA48  user addressable sectors:  398297088
       device size with M = 1024*1024:      194481 MBytes
       device size with M = 1000*1000:      203928 MBytes (203 GB)
Capabilities:
       LBA, IORDY(can be disabled)
       Queue depth: 32
       Standby timer values: spec'd by Standard, no device specific minimum
       R/W multiple sector transfer: Max = 16  Current = 0
       Advanced power management level: unknown setting (0x0000)
       Recommended acoustic management value: 192, current value: 254
       DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
            Cycle time: min=120ns recommended=120ns
       PIO: pio0 pio1 pio2 pio3 pio4
            Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
       Enabled Supported:
          *    SMART feature set
               Security Mode feature set
          *    Power Management feature set
          *    Write cache
          *    Look-ahead
          *    Host Protected Area feature set
          *    WRITE_VERIFY command
          *    WRITE_BUFFER command
          *    READ_BUFFER command
          *    NOP cmd
          *    DOWNLOAD_MICROCODE
               Advanced Power Management feature set
               SET_MAX security extension
          *    Automatic Acoustic Management feature set
          *    48-bit Address feature set
          *    Device Configuration Overlay feature set
          *    Mandatory FLUSH_CACHE
          *    FLUSH_CACHE_EXT
          *    SMART error logging
          *    SMART self-test
          *    General Purpose Logging feature set
          *    WRITE_{DMA|MULTIPLE}_FUA_EXT
          *    SATA-I signaling speed (1.5Gb/s)
          *    Native Command Queueing (NCQ)
               Software settings preservation
          *    SMART Command Transport (SCT) feature set
          *    SCT Data Tables (AC5)
Security:
       Master password revision code = 65534
               supported
       not     enabled
       not     locked
       not     frozen
       not     expired: security count
       not     supported: enhanced erase
Checksum: correct

lspci
00:00.0 Host bridge: VIA Technologies, Inc. VT8377 [KT400/KT600 AGP] Host Bridge
00:01.0 PCI bridge: VIA Technologies, Inc. VT8235 PCI Bridge
00:06.0 Ethernet controller: D-Link System Inc RTL8139 Ethernet (rev 10)
00:07.0 Mass storage controller: Promise Technology, Inc. PDC20518/PDC40518 (SATAII 150 TX4) (rev 02)
00:0b.0 Multimedia audio controller: Creative Labs SB Live! EMU10k1 (rev 08)
00:0b.1 Input device controller: Creative Labs SB Live! Game Port (rev 08)
00:0c.0 Multimedia audio controller: C-Media Electronics Inc CM8738 (rev 10)
00:10.0 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 80) 00:10.1 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 80) 00:10.2 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 80)
00:10.3 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 82)
00:11.0 ISA bridge: VIA Technologies, Inc. VT8235 ISA Bridge
00:11.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06) 01:00.0 VGA compatible controller: nVidia Corporation NV25 [GeForce4 Ti 4200] (rev a3)


Perhaps this will help to resolve the problem

Ansgar

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