> Rather than just complaining about it why not inform the developers of > the problems, file a bug report. > If you run the package from a terminal you might get some error messages > which can help resolve the problem. I always fill out bug reports when I find a reproducible problem. The latest was yesterday (to a certain very popular web search engine's email service), and included screenshots and detailed instructions for reproduction. I am still allowed to complain because: 1. Often they are not reproducible; the program just commits suicide and I can't get it to do the same thing again. 2. I am filling out bug reports all the time! :-)