> > My biggest suggestion is to install and run an ssh server and a > VNC server > on it, so you can fix things for them remotely. VNC is also handy for > showing them how to do things while you're on the phone with > them, because > you're looking at the same screen and using the same keyboard/mouse that > they are. It's been invaluable to me for working on my mom's PC from 170 > miles away. > > -Anthony > http://nodivisions.com/ > This is what I'm doing with my dad. Add x0rfbserver to that list so that you can view their running desktop and you've got a nice setup for handling things no matter where you are. - Mark
