Thanks Henrique and Rafael, Really appreciate the reply! I didn't realise Lenovo doesn't support this effort in some way. Indeed, I rmmod thinkpad-acpi, and then suspended, and still it doesn't resume. I had assumed it was thinkpad_acpi. Is there someone I can contact or another list that's more appropriate? There should be enough info in those three links, but myself and a number of other people are happy to help debug. Best, Jonathan On Sat, Jan 30, 2016 at 4:29 PM, jono <lejono@xxxxxxxxx> wrote: > Thanks Henrique and Rafael, > Really appreciate the reply! I didn't realise Lenovo doesn't support > this effort in some way. > > Indeed, I rmmod thinkpad-acpi, and then suspended, and still it > doesn't resume. I had assumed it was thinkpad_acpi. Is there someone > I can contact or another list that's more appropriate? There should be > enough info in those three links, but myself and a number of other > people are happy to help debug. > Best, > Jonathan > > On Sat, Jan 30, 2016 at 3:56 PM, Henrique de Moraes Holschuh > <hmh@xxxxxxxxxx> wrote: >> On Sat, 30 Jan 2016, jono wrote: >>> Sorry to trouble you, but a number of us are having lots of grief >>> getting a response from ibm/lenovo regarding acpi bugs in newer models >>> like the Helix 2. The bugs make these machines difficult to use, and >>> there are various reports of this on the internet, along with people >>> willing to debug patches. But it's impossible to contact anyone on the >>> ibm-acpi team to help with this. Do you know who we can contact to >> >> There's me for ibm-acpi-devel, but let's make one thing VERY clear: >> >> 1. I do not work for Lenovo or IBM, I never did. I am a volunteer. >> >> 2. That specific ML is about the thinkpad-acpi driver, not about anything >> else, not even generic ACPI issues. >> >> Also, I work on thinkpad-acpi on my spare time, I do not have the hardware >> to test many of the issues in the first place as I get no help at all from >> Lenovo Brazil, so my resources to help are often very limited. >> >>> The example is the Helix 2, see: >>> https://bugzilla.kernel.org/show_bug.cgi?id=100171 >> >> This is not a thinkpad-acpi bug as far as I can see, but thinkpad-acpi is a >> completely optional driver: anytime you suspect it of something, you just >> remove it, reboot, and check if things start working. If they do, you can >> contact me about it and we will find the root cause and fix it. >> >> On a related note, for a while you *could* unofficially reach some Lenovo >> people through the linux-thinkpad ML. You'd comment on something there -- >> with **all** the relevant detais as you often would get only one shot at >> getting their attention, so you must make it count! -- and after a while, >> Lenovo would (often silently) act on it. I am unsure if they are still >> lurking there, but you could try. >> >> That said, please ensure you're running the latest Lenovo firmware on *any* >> ThinkPad that is experiencing issues, and install your distro's distribution >> for the Intel processor package unified update (aka "Intel microcode update" >> -- it was reported that nowadays it updates more areas of the chip, such as >> power management control/tables, etc.). >> >>> and various repetitions of this... >>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1424088 >>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520965?comments=all >> >> Same deal as bugzilla #100171, above. >> >> -- >> "One disk to rule them all, One disk to find them. One disk to bring >> them all and in the darkness grind them. In the Land of Redmond >> where the shadows lie." -- The Silicon Valley Tarot >> Henrique Holschuh -- To unsubscribe from this list: send the line "unsubscribe linux-acpi" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html