Hi Marvin, thanks for the help, this is the results of what you suggested I tried $ sudo dkms Status the result was this: sl-modem, 2.9.11~20110321: added Then I manually unloaded the conflicting drivers with: $ sudo modprobe -r snd_atiixp_modem $ sudo modprobe -r snd_via82xx_modem $ sudo modprobe -r snd_intel8x0m There was no error output. Then: $ sudo /etc/init.d/sl-modem-daemon restart The output was this: Shutting down SmartLink Modem driver normally ... no slmodemd daemon running. Unloading modem driver from kernel ... none found. Starting SmartLink Modem driver for: auto. Creating /dev/modem symlink, pointing to: /dev/ttySL0. Then I tried: $ ls- l /dev/ttySL0 The result was this: ls: cannot access /dev/ttySL0: No such file or directory Then I tried: $ sudo wvdialconf And the result was: Editing `/etc/wvdial.conf'. Scanning your serial ports for a modem. Modem Port Scan<*1>: S0 S1 S2 S3 S4 S5 S6 S7 Modem Port Scan<*1>: S8 S9 S10 S11 S12 S13 S14 S15 Modem Port Scan<*1>: S16 S17 S18 S19 S20 S21 S22 S23 Modem Port Scan<*1>: S24 S25 S26 S27 S28 S29 S30 S31 Sorry, no modem was detected! Is it in use by another program? Did you configure it properly with setserial? The modem still doesn't work :( ________________________________ De: Marvin Stodolsky [mailto:marvin.stodolsky@xxxxxxxxx] Enviado el: Tuesday, April 30, 2013 5:04 PM Para: Antonio Olivares CC: AlexO; discuss@xxxxxxxxxxxxx Asunto: Re: Onay, Cuba, kernel 3.8.0-19-generic Alex0 Do continue using the sl-modem source, sl-modem-daemon & dkms Ubuntu packages as before, as they include our most recent code. But do check that the ungrab-winmodem and slamr were infact compiled and installed. $ sudo dkms status will inform. Antonio is correct that drivers snd_atiixp_modem snd_via82xx_modem snd_intel8x0m may conflict with slamr+ungrab-winodem. You could add them to the module blacklist file using: $ sudo gedit /etc/modprobe.d/blacklist.conf First check that my filename is correct with: $ less /etc/modprobe.d/blacklist.conf as I'm not under Linux now: But the first thing to try is manually unloading: $ sudo modprobe -r snd_atiixp_modem $ sudo modprobe -r snd_via82xx_modem $ sudo modprobe -r snd_intel8x0m before testing the modem. You should then be able to: $ sudo /etc/init.d/sl-modem-daemon restart to load the drivers etc. Check for port creations with: $ ls -l /dev/ttySL0 Then try: $ sudo wvdialconf wvtest.txt which hopefully fine the modem. If you had just used: $ sudo wvdialconf you old /etc/wvdial.conf would be overwritten. Report back presently and copy us any errror messages. MarvS On Tue, Apr 30, 2013 at 1:34 PM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: Onay, You are doing the correct procedures. As far as I am concerned. What I believe is happening is that sl-modem-* may be conflicting in that it has slmodemd+Alsa instead of building slamr.ko + ungrab-winmodem.ko for your system. In The modem symbolic link is /dev/modem -> ttySL0 Distrib_ID=Ubuntu DistribCodeName=raring The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_atiixp_modem snd_via82xx_modem snd_intel8x0m snd_hda_intel The modem drivers now loaded are, these conflict with slamr.ko and are conflicting. Marv, How could Onay fix this problem via sl-modem-src.deb ? instead of compiling slmodem-2.9.11-20*.tar.gz sources? He is following correct procedure as far as I know. He has dkms installed, and is following the directions, unless slamr.ko is not created with newer kernels? I have not tested this at this time. Predictive diagnostics for card in bus 07:01.0: Modem chipset detected on NAME="Modem: Motorola SM56 Data Fax Modem " CLASS=0703 PCIDEV=1057:3052 SUBSYS=1057:3020 IRQ=22 IDENT=slamr For candidate modem in: 07:01.0 0703 Modem: Motorola SM56 Data Fax Modem Primary device ID: 1057:3052 Support type needed or chipset: slamr 1057:3052 has a Motorola chipset, poorly supported by Motorola itself However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!! It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver. There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052 similarly added. See messages from Zello: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html and Alvaro Aguirre about the ungrab-winmodem fix: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt There is a package sl-modem-source providing a source code the modem driver , If can be searched for at http://pacakge.ubuntu.com. After downloading install under Linux with: $ sudo dpkg -i sl*.deb It is preferable to install the dkms package first. With DKMS support installed, driver updates with kernel updates will be automatically done. The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 3.8.0-19-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Best Regards, Antonio On 4/30/13, AlexO <vilmaperez@xxxxxxxxxxxxxx> wrote: > Hi everyone, I need help with a PCI internal Motorola SM-56 Modem. I'm > currently using Ubuntu 13.04 (32 bits) and the modem doesn't work (it does > on other operative systems like Windows). Until Ubuntu 12.10 I was using > the > procedure of installing packages sl-modem-source, sl-modem-daemon (also > dkms > and dependencies) and after a restart, applications like gnome-ppp, kppp > and > wvdial were able to see and use the modem correctly, so it worked fine. Now > with Ubuntu 13.04 I use the same procedure: I install sl-modem source, > sl-modem-daemon, dkms and all the required dependencies, but gnome-ppp (and > also kppp and wvdial) keeps telling me that "There's no modem on your > system", I also tried running gnome-ppp, kppp and wvdial as root, also did > it from the terminal with sudo and gksu commands (it worked fine on > previous > versions of Ubuntu like 12.10, otherwise the modem was not recognized by > gnome-ppp or wvdial) but now in 13.04 it doesn't work either, scanmodem > says > the modem is there (Windows OS sees and uses the modem fine so it's not a > hardware problem) but Ubuntu 13.04 doesn't work with it. Is it about the > new > kernel? Do I have to do something else new to this version of Ubuntu? > I've attached the ModemData file produced by scanmodem. > Thank you for your time and help. > Onay. > > > -- > > Este mensaje le ha llegado mediante el servicio de correo electronico que > ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema > Nacional de Salud. La persona que envia este correo asume el compromiso de > usar el servicio a tales fines y cumplir con las regulaciones establecidas > > Infomed: http://www.sld.cu/ > -- Este mensaje le ha llegado mediante el servicio de correo electronico que ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema Nacional de Salud. La persona que envia este correo asume el compromiso de usar el servicio a tales fines y cumplir con las regulaciones establecidas Infomed: http://www.sld.cu/