Dear JT, scanModem reports that your modem would be supported but under 32 bit linux. You are using 64 bit linux which does not support your modem. Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. If you install 32 bit linux, then your modem would be supported by slmodem-2.9.X-`date +%Y%m%d`.tar.gz with %Y%m%d being the latest version available at linmodems modem driver section : http://linmodems.technion.ac.il/packages/smartlink/ The latest package is : http://linmodems.technion.ac.il/packages/smartlink/slmodem-2.9.11-20110321.tar.gz Best Regards, Antonio On Thu, Feb 28, 2013 at 2:51 PM, JT Stimatz <janko52000@xxxxxxxxx> wrote: > Hey All! :-) > > Here is the MODEMdata.txt file. I wasn't sure if I could just attach it, so, > I am cutting 'n' pasting, instead---->>>> > > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry > Welcome to openSUSE 11.3 "Teal" - Kernel kernel 2.6.34-12-desktop > With this Subject Line cogent experts will be alerted, and useful case names > left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=x86_64, Welcome , ALSA_version=1.0.22 > Linux version 2.6.34-12-desktop (geeko@buildhost) (gcc version 4.5.0 20100604 > [gcc-4_5-branch revision 160292] (SUSE Linux) ) #1 SMP PREEMPT 2010-06-29 > 02:39:08 +0200 > scanModem update of: 2010_05_29 > > /etc/lsb-release not found > > > Presently install your Linux Distributions dkms package. It provides for > automated driver updates, > following upgrade of your kernel. For details see > http://linux.dell.com/projects.shtml#dkms > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem > controllers. > In both cases, 32 bit libraries must be installed to support the slmodemd > helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 > competent. > 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 > systems. > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 13fe:1d00 Kingston Technology Company Inc. DataTraveler 2.0 1GB/4GB Flash > Drive / Patriot Xporter 4GB Flash Drive > ID 06a3:8021 Saitek PLC Eclipse II Keyboard > ID 15d9:0a4d Unknown > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: http://linmodems.technion.ac.il/bigarch/archive- > nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 01:08.0 Modem: ALi Corporation SmartLink SmartPCI563 56K Modem > 00:05.0 Audio device: nVidia Corporation MCP61 High Definition Audio (rev a2) > High Definition Audio cards can host modem chips. > > For candidate card in slot 01:08.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:08.0 10b9:545a 201f:545a Modem: ALi Corporation SmartLink SmartPCI563 > 56K Modem > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 01:08.0 ---- > [ 0.379663] pci 0000:01:08.0: reg 10: [mem 0xfdbff000-0xfdbfffff] > [ 0.379668] pci 0000:01:08.0: reg 14: [io 0xcc00-0xccff] > [ 0.379697] pci 0000:01:08.0: PME# supported from D3hot D3cold > [ 0.379701] pci 0000:01:08.0: PME# disabled > [ 0.662971] serial 0000:01:08.0: PCI INT A -> Link[APC1] -> GSI 16 (level, > low) -> IRQ 16 > [ 0.663907] 0000:01:08.0: ttyS1 at I/O 0xcc28 (irq = 16) is a 8250 > [ 0.664512] 0000:01:08.0: ttyS2 at I/O 0xcc40 (irq = 16) is a 8250 > [ 0.665067] 0000:01:08.0: ttyS3 at I/O 0xcc50 (irq = 16) is a 8250 > [ 0.665613] 0000:01:08.0: ttyS4 at I/O 0xcc60 (irq = 16) is a 8250 > [ 0.666164] 0000:01:08.0: ttyS5 at I/O 0xcc70 (irq = 16) is a 8250 > > The PCI slot 01:08.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 00:05.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:05.0 10de:03f0 1565:820a Audio device: nVidia Corporation MCP61 High > Definition Audio > > Modem interrupt assignment and sharing: > 23: 2080 561 IO-APIC-fasteoi ehci_hcd:usb1, hda_intel > --- Bootup diagnostics for card in PCI slot 00:05.0 ---- > [ 0.379302] pci 0000:00:05.0: reg 10: [mem 0xfe028000-0xfe02bfff] > [ 0.379328] pci 0000:00:05.0: PME# supported from D3hot D3cold > [ 0.379331] pci 0000:00:05.0: PME# disabled > [ 8.052600] HDA Intel 0000:00:05.0: PCI INT B -> Link[AAZA] -> GSI 23 > (level, low) -> IRQ 23 > [ 8.084651] HDA Intel 0000:00:05.0: setting latency timer to 64 > > The PCI slot 00:05.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 01:08.0: > Modem chipset detected on > NAME="Modem: ALi Corporation SmartLink SmartPCI563 56K Modem" > CLASS=0703 > PCIDEV=10b9:545a > SUBSYS=201f:545a > IRQ=16 > HDA2=00:05.0 > IDENT=slamr > > For candidate modem in: 01:08.0 > 0703 Modem: ALi Corporation SmartLink SmartPCI563 56K Modem > Primary device ID: 10b9:545a > Support type needed or chipset: slamr > > > The modem is supported by the Smartlink > plus the slmodemd helper utility. Read the > DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. > > > For 2.6.34-12-desktop compiling drivers is necessary. As of October 2007 the > current packages at > http://linmodems.technion.ac.il/packages/smartlink/ are the > ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz > > Writing DOCs/Smartlink.txt > ============ end Smartlink section ===================== > > > Predictive diagnostics for card in bus 00:05.0: > Modem chipset not detected on > NAME="Audio device: nVidia Corporation MCP61 High Definition Audio " > CLASS=0403 > PCIDEV=10de:03f0 > SUBSYS=1565:820a > IRQ=23 > > For candidate modem in: 00:05.0 > 0403 Audio device: nVidia Corporation MCP61 High Definition Audio > Primary device ID: 10de:03f0 > Support type needed or chipset: > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.5.0 > and the compiler used in kernel assembly: 4.5 > > linux-headers-2.6.34-12-desktop resources needed for compiling are not > manifestly ready! > > If compiling is necessary packages must be installed, providing: > kernel-source-2.6.34-12-desktop > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to display > the needed package list: > YourName, YourCountry > Welcome to openSUSE 11.3 "Teal" - Kernel kernel 2.6.34-12-desktop > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwxr-xr-x 1 root dialout 370896 2010-07-05 14:34 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ > get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed to > match your modem's port. > > > Don't worry about the following, it is for experts should trouble shooting be > necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="lo*| > dummy*|vif*.*|br*|bond*|vlan*|gre*|sit*|tap*|tun*|ipip*|ip6tnl*|ipsec*|ppp*| > ippp*|isdn*|modem*|dsl*|plip*|irda*", GOTO="skip_ifup" > Within /etc/modprobe.conf files: > > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > <<<----- I believe the modem is a : SMARTLINK Model SL1801 <??> Please help me > find a solution to using this with my NEWLY INSTALLED Linux System. I really > need the extra bandwidth! >
