Ramiro,
ScanModem reports that your Modem is a apparently an Intel based modem:
For candidate card in slot 00:16.0, firmware information and bootup
diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:16.0 8086:3b64 103c:172a Communication
controller: Intel Corporation 5 Series/3400 Series Chipset HECI
Controller
Modem interrupt assignment and sharing:
45: 7 7 5 6 PCI-MSI-edge mei
--- Bootup diagnostics for card in PCI slot 00:16.0 ----
[ 1.215196] pci 0000:00:16.0: [8086:3b64] type 0 class 0x000780
[ 1.215225] pci 0000:00:16.0: reg 10: [mem 0xd4724000-0xd472400f 64bit]
[ 1.215316] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 1.215321] pci 0000:00:16.0: PME# disabled
[ 7.790460] mei 0000:00:16.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 7.790467] mei 0000:00:16.0: setting latency timer to 64
[ 7.790532] mei 0000:00:16.0: irq 45 for MSI/MSI-X
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
and later diagnostics report the following:
Predictive diagnostics for card in bus 00:16.0:
Modem chipset not detected on
NAME="Communication controller: Intel Corporation 5 Series/3400 Series
Chipset HECI Controller "
CLASS=0780
PCIDEV=8086:3b64
SUBSYS=103c:172a
IRQ=45
HDA2=00:1b.0
HDAchipVendorID=11c1
CHIP=0x11c11040
IDENT=agrsm
Driver=agrsm
package=agrsm-11c11040
For candidate modem in: 00:16.0
Primary device ID:
Support type needed or chipset:
an 11c11040 agrsm chipset which appears somewhat contradictory. The
modem is different and more information may be needed to determine if
a driver exists for this modem. Try to send us more information like
output from dmesg as the following line explains :
The PCI slot 00:16.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
It is hard to determine a driver from the given information.
Best Regards,
Antonio
On Tue, Dec 18, 2012 at 1:26 PM, ramiro@xxxxxxxxxx <ramiro@xxxxxxxxxx> wrote:
> A attached mi ModemData.txt
>
> Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
> as HTML can contain viruses. Use as the email Subject Line:
> YourName, YourCountry Linux Mint 13 Maya kernel 3.2.0-23-generic
> With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
> YourCountry will enable Country specific guidance. Linux experts in YourCountry
> can be found through: http://www.linux.org/groups/index.html.
> They will know your Country's modem code, which may be essential for dialup service.
> Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
> So in a day, also check the Archived responses at http://www.linmodems.org
> -------------------------- System information ----------------------------
> CPU=i686, Linux , ALSA_version=1.0.24
> Linux version 3.2.0-23-generic (buildd@palmer) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu4) ) #36-Ubuntu SMP Tue Apr 10 20:41:14 UTC 2012
> scanModem update of: 2011_08_08
> Distrib_ID=LinuxMint
> DistribCodeName=maya
>
>
> The dkms driver upgrade utilities are installed,
>
> There are no blacklisted modem drivers in /etc/modprobe* files
>
> Potentially useful modem drivers now loaded are:
> snd_hda_intel
>
> Attached USB devices are:
> ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
> ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
> ID 03f0:231d Hewlett-Packard
> ID 138a:0007 Validity Sensors, Inc. VFS451 Fingerprint Reader
> ID 04f2:b15e Chicony Electronics Co., Ltd
> ID 154b:0015 PNY
> If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
> A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
>
> If a USB modem or cellphone is attached and was not detected, please
> provide available information in your request to discuss@xxxxxxxxxxxxx
>
> Candidate PCI devices with modem chips are:
> 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
> 00:16.3 Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT Controller (rev 06)
> 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
> High Definition Audio cards can host modem chips.
>
> For candidate card in slot 00:16.0, firmware information and bootup diagnostics are:
> PCI slot PCI ID SubsystemID Name
> ---------- --------- --------- --------------
> 00:16.0 8086:3b64 103c:172a Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller
>
> Modem interrupt assignment and sharing:
> 45: 7 7 5 6 PCI-MSI-edge mei
> --- Bootup diagnostics for card in PCI slot 00:16.0 ----
> [ 1.215196] pci 0000:00:16.0: [8086:3b64] type 0 class 0x000780
> [ 1.215225] pci 0000:00:16.0: reg 10: [mem 0xd4724000-0xd472400f 64bit]
> [ 1.215316] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
> [ 1.215321] pci 0000:00:16.0: PME# disabled
> [ 7.790460] mei 0000:00:16.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
> [ 7.790467] mei 0000:00:16.0: setting latency timer to 64
> [ 7.790532] mei 0000:00:16.0: irq 45 for MSI/MSI-X
>
> The PCI slot 00:16.0 of the modem card may be disabled early in
> a bootup process, but then enabled later. If modem drivers load
> but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
> if help is needed.
>
>
> For candidate card in slot 00:16.3, firmware information and bootup diagnostics are:
> PCI slot PCI ID SubsystemID Name
> ---------- --------- --------- --------------
> 00:16.3 8086:3b67 103c:172a Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT Controller
>
> Modem interrupt assignment and sharing:
> 17: 8 6 20 9 IO-APIC-fasteoi
> --- Bootup diagnostics for card in PCI slot 00:16.3 ----
> [ 1.215349] pci 0000:00:16.3: [8086:3b67] type 0 class 0x000700
> [ 1.215370] pci 0000:00:16.3: reg 10: [io 0x5050-0x5057]
> [ 1.215382] pci 0000:00:16.3: reg 14: [mem 0xd472b000-0xd472bfff]
> [ 1.762956] serial 0000:00:16.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17
> [ 1.783338] 0000:00:16.3: ttyS4 at I/O 0x5050 (irq = 17) is a 16550A
>
> For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
> PCI slot PCI ID SubsystemID Name
> ---------- --------- --------- --------------
> 00:1b.0 8086:3b56 103c:172a Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio
>
> Modem interrupt assignment and sharing:
> 47: 228 353 561 559 PCI-MSI-edge snd_hda_intel
> --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
> [ 1.215859] pci 0000:00:1b.0: [8086:3b56] type 0 class 0x000403
> [ 1.215879] pci 0000:00:1b.0: reg 10: [mem 0xd4720000-0xd4723fff 64bit]
> [ 1.215976] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
> [ 1.215980] pci 0000:00:1b.0: PME# disabled
> [ 8.745398] snd_hda_intel 0000:00:1b.0: power state changed by ACPI to D0
> [ 8.745410] snd_hda_intel 0000:00:1b.0: power state changed by ACPI to D0
> [ 8.745424] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
> [ 8.745504] snd_hda_intel 0000:00:1b.0: irq 47 for MSI/MSI-X
> [ 8.745534] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
> [ 9.084221] input: HDA Intel HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
> [ 9.084327] input: HDA Intel HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
> [ 9.084413] input: HDA Intel HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
> [ 9.084529] input: HDA Intel Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
> [ 9.084609] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
> [ 9.084687] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13
> [ 9.084766] input: HDA Intel Dock Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14
>
> The PCI slot 00:1b.0 of the modem card may be disabled early in
> a bootup process, but then enabled later. If modem drivers load
> but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
> if help is needed.
>
>
> === Finished firmware and bootup diagnostics, next deducing cogent software. ===
>
> Predictive diagnostics for card in bus 00:16.0:
> Modem chipset not detected on
> NAME="Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller "
> CLASS=0780
> PCIDEV=8086:3b64
> SUBSYS=103c:172a
> IRQ=45
> HDA2=00:1b.0
> HDAchipVendorID=11c1
> CHIP=0x11c11040
> IDENT=agrsm
> Driver=agrsm
> package=agrsm-11c11040
>
> For candidate modem in: 00:16.0
>
> Primary device ID:
> Support type needed or chipset:
>
>
>
> Predictive diagnostics for card in bus 00:16.3:
> Modem chipset not detected on
> NAME="Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT Controller "
> CLASS=0700
> PCIDEV=8086:3b67
> SUBSYS=103c:172a
> IRQ=17
>
> For candidate modem in: 00:16.3
>
> Primary device ID:
> Support type needed or chipset:
>
>
>
> Predictive diagnostics for card in bus 00:1b.0:
> Modem chipset not detected on
> NAME="Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio "
> CLASS=0403
> PCIDEV=8086:3b56
> SUBSYS=103c:172a
> IRQ=47
>
> For candidate modem in: 00:1b.0
>
> Primary device ID:
> Support type needed or chipset:
>
>
> Completed candidate modem analyses.
>
> The base of the UDEV device file system is: /dev/.udev
>
> Versions adequately match for the compiler installed: 4.6.3
> and the compiler used in kernel assembly: 4.6
>
> linux-headers-3.2.0-23-generic resources needed for compiling are not manifestly ready!
>
> If compiling is necessary packages must be installed, providing:
> kernel-source-3.2.0-23-generic
> Compressed files at: /usr/src/martian-modem.tar.bz2
>
>
> If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
> Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
> and any of its dependents, under Ubuntu linux-libc-dev
>
> If an alternate ethernet connection is available,
> $ apt-get update
> $ apt-get -s install linux-kernel-devel
> will install needed packages.
> For Debian/Ubuntu related distributions, run the following command to display the needed package list:
>
> Otherwise packages have to be found through http://packages.ubuntu.com
> Once downloaded and transferred into a Linux partition,
> they can be installed alltogether with:
> $ sudo dpkg -i *.deb
>
>
> Checking pppd properties:
> -rwsr-xr-- 1 root dip 273272 feb 4 2011 /usr/sbin/pppd
>
> In case of an "error 17" "serial loopback" problem, see:
> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
>
> To enable dialout without Root permission do:
> $ su - root (not for Ubuntu)
> chmod a+x /usr/sbin/pppd
> or under Ubuntu related Linuxes
> chmod a+x /usr/sbin/pppd
>
> Checking settings of: /etc/ppp/options
> asyncmap 0
> noauth
> crtscts
> lock
> hide-password
> modem
> lcp-echo-interval 30
> lcp-echo-failure 4
> noipx
>
> In case of a message like:
> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
> see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
>
> For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
> It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
>
> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
> Which can interfere with Browser naviagation.
>
> Don't worry about the following, it is for experts should trouble shooting be necessary.
> ==========================================================
>
> Checking for modem support lines:
> --------------------------------------
> /device/modem symbolic link:
> slmodemd created symbolic link /dev/ttySL0:
> Within /etc/udev/ files:
> Within /etc/modprobe.conf files:
> /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
> /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
> /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
> /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
> /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
> Within any ancient /etc/devfs files:
> Within ancient kernel 2.4.n /etc/module.conf files:
> --------- end modem support lines --------
>
>
>
>
> --
>
> Este mensaje le ha llegado mediante el servicio de correo electronico que ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema Nacional de Salud. La persona que envia este correo asume el compromiso de usar el servicio a tales fines y cumplir con las regulaciones establecidas
>
> Infomed: http://www.sld.cu/
