Thanks Marvin. I understood that that drivers needed to be manually loaded, but nothing I could do would even make the card be found at boot time. I switched to using the CSI M1-5614PM3 which is an HCF Modem and I was able to get it successfully installed using http://www.linuxant.com/drivers/hcf/full/archive/hcfpcimodem-1.21full/hcfpcimodem_1.21full_i386.deb.zip and after making the modifications to the source files described at http://www.spinics.net/lists/linmodem/msg12212.html, rebuilding the deb file and then installing Thanks for the help From: Marvin Stodolsky [mailto:marvin.stodolsky@xxxxxxxxx] Sent: Saturday, November 03, 2012 3:48 PM To: Iain Lopata Subject: RE: Problem installing Agere Systems Lucent V.92 Data/Fax Modem in Ubuntu Natty You have to manually load the drivers. On Nov 3, 2012 1:32 PM, "Iain Lopata" <ilopata1@xxxxxxxxxxx> wrote: Marvin, Thanks for the prompt and detailed response. Very helpful. For some reason, on the next reboot the modem was not recognized at all (based on content of dmesg) and it cannot be detected by scanModem. Nothing I have tried so far has resolved this -- and until I can, I unfortunately am not able to try the procedure that you outlined. Hard to imagine, but perhaps I fried the card? My plan is to try two other PCI modems I have lying around: a Conexant RD01-D850 and a CSI M1-5614PM3. If neither of these work I will look to pick up an external RS-232 modem which sounds like it will be easier to work with, except for the physical clutter. Iain -----Original Message----- From: Marvin Stodolsky [mailto:marvin.stodolsky@xxxxxxxxx] Sent: Saturday, November 03, 2012 12:03 PM To: Discuss; ain Lopata Subject: Re: Problem installing Agere Systems Lucent V.92 Data/Fax Modem in Ubuntu Natty Lain, First the Agere code is now several years since an official Agere/LSI update of the Linux code, and if it works on anyones PC, we are lucky. Secondly, in your particular case, there seems to be a conflict between USB and modem functions. If it is possible for you to completely disable USB functions while using the modem, I can walk you through how to work that out. More broadly, you would best off achieving a non-modem COMM modality. For disabling the USB sector, Physically remove as much USB hardware/devices as possible. There may be some internal USB bridges which cannot be removed. The folowing procedure is basically to display cogent drivers with: $ lsmod | grep usb Starting from the top of the list and working down, unload these drivers with: $ sudo modprobe -r DriverName Checking for success with: $ lsmod | grep usb When all are removed, you can then again test for modem functionality. Good luck & report back MarvS scanModem maintainer