SCANMODEM RECOGNIZES THE MODEM, BUT NOTHING ELSE SEEMS TO. I HAVE TRIED A BUNCH OF MOSTLY RANDOM STUFF, AND HAVE ALREADY TRIED USING THE .DEB PACKAGED 537EP DRIVERS FROM https://sites.google.com/site/ubuntumodems/modem-driver-downloads-for-537ep. THIS IS MY MODEM DATA.TXT FILE: Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 3.0.0-12-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider m`ail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.24 Linux version 3.0.0-12-generic (buildd@vernadsky) (gcc version 4.6.1 (Ubuntu/Linaro 4.6.1-9ubuntu3) ) #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=oneiric AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge ID 062a:0000 Creative Labs Optical mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 01:01.0 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI (rev 04) High Definition Audio cards can host modem chips. For candidate card in slot 01:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:01.0 8086:1080 1028:1000 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 01:01.0 ---- [ 0.165277] pci 0000:01:01.0: [8086:1080] type 0 class 0x000703 [ 0.165296] pci 0000:01:01.0: reg 10: [mem 0xfeafe000-0xfeafefff] [ 0.165306] pci 0000:01:01.0: reg 14: [io 0xde00-0xdeff] [ 0.165366] pci 0000:01:01.0: PME# supported from D0 D3hot D3cold [ 0.165371] pci 0000:01:01.0: PME# disabled [ 0.640344] serial 0000:01:01.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 0.640536] 0000:01:01.0: ttyS5 at I/O 0xde08 (irq = 22) is a 16450 [ 0.640645] 0000:01:01.0: ttyS6 at I/O 0xde10 (irq = 22) is a 8250 [ 0.640751] 0000:01:01.0: ttyS7 at I/O 0xde18 (irq = 22) is a 16450 [ 0.640860] 0000:01:01.0: ttyS8 at I/O 0xde20 (irq = 22) is a 8250 [ 0.640969] 0000:01:01.0: ttyS9 at I/O 0xde28 (irq = 22) is a 8250 [ 0.641611] 0000:01:01.0: ttyS16 at I/O 0xde60 (irq = 22) is a 8250 The PCI slot 01:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 01:01.0: Modem chipset detected on NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI " CLASS=0703 PCIDEV=8086:1080 SUBSYS=1028:1000 IRQ=22 IDENT=INTEL537EP For candidate modem in: 01:01.0 0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI Primary device ID: 8086:1080 Support type needed or chipset: INTEL537EP Since 2006, Intel appears to have ceased its modem code updates for Linux. The outdated official Intel support packages can be accessed through: http://developer.intel.com/design/modems/support/drivers.htm Beneficially, Philippe Vouters has been provided updates as the Linux kernel evolves. But intensive personal support is not feasible, see: http://archives.linmodems.org/24939 The code for the INTEL537 and INTEL536 chipset modems is now at: http://vouters.dyndns.org/Intel/ , previously http://x9000.fr Copies are also stored at: http://linmodems.technion.ac.il/packages/intel/Philippe.Vouters/ For Ubuntu Linux users with Intel 536 and 537 chipsets, there are driver installation packages available thru http://groups.google.com/group/ubuntu-modems Read DOCs/Intel.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.6.1 and the compiler used in kernel assembly: 4.6.1 linux-headers-3.0.0-12-generic resources needed for compiling are not manifestly ready! The patch utility is needed for compiling ALSA drivers, and possibly others. If compiling is necessary packages must be installed, providing: linux-headers-3.0.0-12-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- ~Andrew Merczynski-Hait