Pascal, Your system is so complex that hte diagnostics are not decisive. Please read the instructions in SoftModem.txt for doing diagnostics under Microsoft. Then copy teh driv er and chipset information back to the LIst. As is: > NAME="Communication controller: Intel Corporation 6 Series Chipset Family > MEI Controller #1 " > CLASS=0780 <<<these are ususally modem cards > PCIDEV=8086:1c3a > SUBSYS=103c:1631 > IRQ=10 > HDA2=00:1b.0 > HDA2=01:00.1 > HDAchipVendorID=11c1 > CHIP=0x11c11040 > IDENT=agrsm > Driver=agrsm > package=agrsm-11c11040 seems most likely, but support for this modem under linux is not reliable, MarvS scanModem maintainer On Wed, Apr 11, 2012 at 4:55 AM, Pascal Croket <pc@xxxxxxxxxxx> wrote: > > Could you help me to find proper Modem Information according following > Information: > > -------------------------- System information ---------------------------- > CPU=i686, Welcome , ALSA_version=1.0.23 > Linux version 2.6.37.6-0.11-desktop (geeko@buildhost) (gcc version 4.5.1 > 20101208 [gcc-4_5-branch revision 167585] (SUSE Linux) ) #1 SMP PREEMPT > 2011-12-19 23:39:38 +0100 > scanModem update of: 2011_08_08 > > /etc/lsb-release not found > > > Presently install your Linux Distributions dkms package. It provides for > automated driver updates, > following upgrade of your kernel. For details see > http://linux.dell.com/projects.shtml#dkms > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > ID 138a:003c Validity Sensors, Inc. > ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub > ID 04f2:b230 Chicony Electronics Co., Ltd > ID 03f0:231d Hewlett-Packard > ID 058f:9540 Alcor Micro Corp. > ID 046d:c05a Logitech, Inc. Optical Mouse M90 > ID 046a:0180 Cherry GmbH > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 00:16.0 Communication controller: Intel Corporation 6 Series Chipset Family > MEI Controller #1 (rev 04) > 00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High > Definition Audio Controller (rev 04) > 01:00.1 Audio device: nVidia Corporation GF106 High Definition Audio > Controller (rev a1) > High Definition Audio cards can host modem chips. > > For candidate card in slot 00:16.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:16.0 8086:1c3a 103c:1631 Communication controller: > Intel Corporation 6 Series Chipset Family MEI Controller #1 > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 00:16.0 ---- > [ 2.781993] pci 0000:00:16.0: [8086:1c3a] type 0 class 0x000780 > [ 2.782020] pci 0000:00:16.0: reg 10: [mem 0xd2524000-0xd252400f 64bit] > [ 2.782088] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold > [ 2.782092] pci 0000:00:16.0: PME# disabled > > The PCI slot 00:16.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:1c20 103c:1631 Audio device: Intel > Corporation 6 Series Chipset Family High Definition Audio Controller > > Modem interrupt assignment and sharing: > 57: 923 0 0 0 0 0 > 0 0 PCI-MSI-edge hda_intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 2.782391] pci 0000:00:1b.0: [8086:1c20] type 0 class 0x000403 > [ 2.782409] pci 0000:00:1b.0: reg 10: [mem 0xd2520000-0xd2523fff 64bit] > [ 2.782470] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold > [ 2.782475] pci 0000:00:1b.0: PME# disabled > [ 10.473574] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0 > [ 10.473597] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0 > [ 10.473612] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> > IRQ 22 > [ 10.473683] HDA Intel 0000:00:1b.0: irq 57 for MSI/MSI-X > [ 10.473709] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [ 10.759914] input: HDA Intel PCH Mic at Ext Right Jack as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input13 > [ 10.760020] input: HDA Intel PCH HP Out at Ext Right Jack as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input14 > [ 11.546813] input: HDA Digital PCBeep as > /devices/pci0000:00/0000:00:1b.0/input/input15 > > The PCI slot 00:1b.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 01:00.1, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:00.1 10de:0be9 103c:1631 Audio device: nVidia > Corporation GF106 High Definition Audio Controller > > Modem interrupt assignment and sharing: > 17: 911 0 0 0 0 0 > 0 0 IO-APIC-fasteoi hda_intel > --- Bootup diagnostics for card in PCI slot 01:00.1 ---- > [ 2.783520] pci 0000:01:00.1: [10de:0be9] type 0 class 0x000403 > [ 2.783530] pci 0000:01:00.1: reg 10: [mem 0xd2000000-0xd2003fff] > [ 3.108969] pci 0000:01:00.1: Signaling PME through PCIe PME interrupt > [ 10.760319] HDA Intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> > IRQ 17 > [ 10.760368] HDA Intel 0000:01:00.1: setting latency timer to 64 > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 00:16.0: > Modem chipset detected on > NAME="Communication controller: Intel Corporation 6 Series Chipset Family > MEI Controller #1 " > CLASS=0780 > PCIDEV=8086:1c3a > SUBSYS=103c:1631 > IRQ=10 > HDA2=00:1b.0 > HDA2=01:00.1 > HDAchipVendorID=11c1 > CHIP=0x11c11040 > IDENT=agrsm > Driver=agrsm > package=agrsm-11c11040 > > For candidate modem in: 00:16.0 > 0780 Communication controller: Intel Corporation 6 Series Chipset Family > MEI Controller #1 > Primary device ID: 8086:1c3a > Support type needed or chipset: agrsm > > > > The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial > driver pair. > There are a few different chipsets which use this driver pair, but they use > different code resources: > Chipsets KV* PackageNames (most current as of > November 2009) > ---------------------------------------------------------------------------------------------- > 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb > or agrsm048pci-2.1.60_20100108.tar.gz > 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb > or agrsm06pci-2.1.80~20100106.tar.gz !! > 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or > agrsm-11c11040-2.1.80~20091225.tar.bz2 !! > All available at: > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ > Additionally there are; > automation & testing agrsm-tools_0.0.1_all.deb or > agrsm-tools-0.0.1-2.noarch.rpm > General background agrsm_howto.txt > ------------------------------------------------------------------------------------------------ > * KV == latest kernel release with a reported success > !! Latest update with major credit to Nikolay Zhuravlev > But see conflict issue: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html > For the 11c11040 chip with kernels 2.6.31 and later a change in a modules > loading settingmay be necessary. > Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your > Distro), change the phrase: > options snd-hda-intel power_save=10 > to: > options snd-hda-intel power_save=0 > or the agrsm drivers will not function. For Ubuntu related systems this > can be done with: > $ sudo gedit /etc/modprobe.d/alsa-base.conf > > Report from Bjorn Wielens: > Please note- trying to load the modules on a OpenSuSE 11.2 system gives > an error about the module_version symbol. Using: > # modprobe --force agrmodem > # modprobe --force agrserial > is necessary to load the drivers, and does not appear to cause ill effects. > > > All of the above packages are dkms competent. This means that if your Linux > distros dkms package > is previously installed, if provides for future updates matching forthcoming > kernels. > > -------------- end Agere Systems section ------------------- > > > Predictive diagnostics for card in bus 00:1b.0: > Modem chipset not detected on > NAME="Audio device: Intel Corporation 6 Series Chipset Family High > Definition Audio Controller " > CLASS=0403 > PCIDEV=8086:1c20 > SUBSYS=103c:1631 > IRQ=57 > > For candidate modem in: 00:1b.0 > 0403 Audio device: Intel Corporation 6 Series Chipset Family High > Definition Audio Controller > Primary device ID: 8086:1c20 > Support type needed or chipset: > > > > Predictive diagnostics for card in bus 01:00.1: > Modem chipset not detected on > NAME="Audio device: nVidia Corporation GF106 High Definition Audio > Controller " > CLASS=0403 > PCIDEV=10de:0be9 > SUBSYS=103c:1631 > IRQ=17 > > For candidate modem in: 01:00.1 > 0403 Audio device: nVidia Corporation GF106 High Definition Audio > Controller > Primary device ID: 10de:0be9 > Support type needed or chipset: > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.5.1 > and the compiler used in kernel assembly: 4.5 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.5 > linuc_headers base folder /lib/modules/2.6.37.6-0.11-desktop/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-x 1 root dialout 343052 Feb 19 2011 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > noipdefault > noauth > crtscts > lock > modem > asyncmap 0 > nodetach > lcp-echo-interval 30 > lcp-echo-failure 4 > lcp-max-configure 60 > lcp-restart 2 > idle 600 > noipx > file /etc/ppp/filters > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed to > match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", > ENV{INTERFACE}=="lo*|dummy*|vif*.*|br*|bond*|vlan*|gre*|sit*|tap*|tun*|ipip*|ip6tnl*|ipsec*|ppp*|ippp*|isdn*|modem*|dsl*|plip*|irda*", > GOTO="skip_ifup" > Within /etc/modprobe.conf files: > /etc/modprobe.d/00-system.conf:# Linux ACP modem (Mwave) > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- >