Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Linux Mint 12 Lisa kernel 3.0.0-12-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux , ALSA_version=1.0.24 Linux version 3.0.0-12-generic (buildd@vernadsky) (gcc version 4.6.1 (Ubuntu/Linaro 4.6.1-9ubuntu3) ) #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 scanModem update of: 2011_08_08 Distrib_ID=LinuxMint DistribCodeName=lisa The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 0bda:8187 Realtek Semiconductor Corp. RTL8187 Wireless Adapter ID 046d:c01a Logitech, Inc. M-BQ85 Optical Wheel Mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 107b:0366 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Modem interrupt assignment and sharing: 43: 328 0 PCI-MSI-edge hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.178300] pci 0000:00:1b.0: [8086:27d8] type 0 class 0x000403 [ 0.178327] pci 0000:00:1b.0: reg 10: [mem 0xd4240000-0xd4243fff 64bit] [ 0.178422] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.178429] pci 0000:00:1b.0: PME# disabled [ 33.450680] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 33.450765] HDA Intel 0000:00:1b.0: irq 43 for MSI/MSI-X [ 33.450810] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 33.556454] input: HDA Intel Mic at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem] The /proc/asound/pcm file reports: ----------------------- 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xd4240000 irq 43 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/3.0.0-12-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: Motorola Si3054 Address: 1 MFG Function Id: 0x2 (unsol 1) Vendor Id: 0x10573057 Subsystem Id: 0x00010001 Revision Id: 0x100100 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x10573057 The softmodem chip 0x10573057 is in principle supported by the COMM support of slmodemd and the joint snd-hda-intel audio+modem driver, begun with ALSA version 1.0.13. For HDA cards with ALC883 chips, an upgrade to ALSA verions 1.0.15 way be necessary. Instructions for Upgrading snd-hda-intel and its dependent driver set are at: http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html If not a Conexant modem, the driver snd-hda-intel with its dependent drivers: snd_hda_intel 24262 2 snd_hda_codec 91754 3 snd_hda_codec_si3054,snd_hda_codec_idt,snd_hda_intel snd_pcm 80468 3 snd_hda_codec_si3054,snd_hda_intel,snd_hda_codec snd 55902 14 snd_hda_codec_si3054,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device snd_page_alloc 14115 2 snd_hda_intel,snd_pcm ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=107b:0366 IRQ=43 HDA2=00:1b.0 SOFT=8086:27d8.HDA HDAchipVendorID=1057 CHIP=0x10573057 IDENT=slmodemd SLMODEMD_DEVICE=hw:0,6 Driver=snd-hda-intel For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller Primary device ID: 8086:27d8 Subsystem PCI_id 107b:0366 Softmodem codec or chipset from diagnostics: 0x10573057 from Archives: The HDA card softmodem chip is 0x10573057 Support type needed or chipset: slmodemd supporting the snd-hda-intel audio+modem driver An ALSA (Advanced Linux Sound Architecture) modem driver: snd-hda-intel provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.6_alsa1.0.24.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.6_alsa1.0.24.tar.gz and read instructions therein. But briefly, the modem is setup with command: slmodemd -c YOUR_COUNTRY --alsa hw:0,6 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Intel.txt Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.6.1 and the compiler used in kernel assembly: 4.6.1 linux-headers-3.0.0-12-generic resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: kernel-source-3.0.0-12-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-x 1 root dip 273272 2011-02-04 03:43 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/sl-modem.conf:install slamr /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slamr; test -e /dev/slamr0 && (chmod 660 /dev/slamr0 && chgrp dialout /dev/slamr0) || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0) /etc/modprobe.d/sl-modem.conf:install slusb /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slusb; test -e /dev/slusb0 && (chmod 660 /dev/slusb0 && chgrp dialout /dev/slusb0) || (/bin/mknod -m 660 /dev/slusb0 c 243 0 2>/dev/null && chgrp dialout /dev/slusb0) /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: /etc/modules:ungrab-winmodem --------- end modem support lines --------