Hesham, You are on the right path. if # wvdialconf /etc/wvdial.conf did not find the modem, you may still check if the modem responds or not by using a wvdial.conf file with /dev/modem as the modem link, and try to connect with it, Create a file as root /etc/wvdial.conf with your favorite text editor with the following: [Dialer Defaults] Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 Modem Type = Analog Modem Phone = 9719099 ISDN = 0 Username = 1 Init1 = ATZ Password = 1 Modem = /dev/ttySAGR Baud = 115200 Then save it and as root type # wvdial What do you see? can you connect to internet? Please let us know how we can help. Regards, Antonio On Tue, Dec 13, 2011 at 7:21 PM, Hesham M.Hafez <heshamhfz1@xxxxxxxxx> wrote: > Dear sir > After sending ModemData.txt to you and you informed me that it's agrsm i > search the net and did the following > > 1. installed all required packages gcc,dkms,.. etc and kernel-headers and > kernel-devel > 2. installed agrsm-11c11040-2.1.80-20110811.tar.bz2 and followed the > instructions using dodkms > 3. laoded the modules using modprobe and made the symlinks and setserial > 4. but when I used agrs-test i got the following output > > Checking for utility wvdialconf > Found /usr/bin/wvdialconf, preparing to run: > wvdialconf /etc/wvdial.conf > > ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > Modem Port Scan<*1>: S1 S2 S3 > ttySAGR<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud > ttySAGR<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud > ttySAGR<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. > > A reboot may be necessary before modem detection through: > sudo modprobe agrserial > Which will load agrmodem, agrserial and create the symbolic link needed for: > sudo wvdialconf > > The installation record has been written to ./agrsm-test.txt > > 5. I tried to disable the audio from bios and use pci kernel option but no > use > > > Any help will be appreciated as I'm working with this issue from 3 days > > Useful Info > > kernel version 2.6.32-71.el6.i686 > Distrb CentOS 6 > > also I don't know if this version of the driver is compatible with the > kernel version or not and I need to know how can I remove this driver if i > need to install another one > > Thanks in advance.... > > Best Regards