Hi, I'm attaching a ModemData.txt file, as per the instructions. EDIT: I did attach a .txt file, but my email was rejected for having an attachment with the wrong MIME type. You will now find the contents of this file at the bottom of this email. I'm running Ubuntu 11.10 Server 64-bit on a 2nd-hand Dell E5400 laptop. It has a modem port adjacent to the RJ-45 port, and the original purchase order lists a "MODEM : UK INTERNAL 56.6K V.92 DATA, FAX" as installed. I'm hoping to use this laptop as a simple PBX (answering machine mostly, but perhaps more as I develop my PBX skills) for my SOHO, so need a voice-capable modem, and I'm hoping the one that is fitted is sufficient. I would appreciate it if someone could decipher the TXT file and say yay or nay. I do apologise if I've not followed protocol in some fashion. For example, I can't find a way of subscribing to the Linmodems Mailing List, so I'm assuming I'll receive any responses directly via e-mail. Can I just also make a request for a recommendation for a readily-available voice-capable modem should the one I have be unviable? Either PCMCIA or USB would be fine. Many thanks in advance, Simon ==========BEGIN MODEMDATA.TXT========== Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 3.0.0-13-server With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=1.0.24 Linux version 3.0.0-13-server (buildd@crested) (gcc version 4.6.1 (Ubuntu/Linaro 4.6.1-9ubuntu3) ) #22-Ubuntu SMP Wed Nov 2 15:09:08 UTC 2011 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=oneiric AptRepositoryStem=http://gb.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 054c:0154 Sony Corp. Eyetoy Audio Device If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02) High Definition Audio cards can host modem chips. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:293e 1028:0262 Audio device: Intel Corporation 82801I Modem interrupt assignment and sharing: 43: 249 249 PCI-MSI-edge hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.839361] pci 0000:00:1b.0: [8086:293e] type 0 class 0x000403 [ 0.839383] pci 0000:00:1b.0: reg 10: [mem 0xf6afc000-0xf6afffff 64bit] [ 0.839462] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.839467] pci 0000:00:1b.0: PME# disabled [ 8.928899] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 8.928968] HDA Intel 0000:00:1b.0: irq 43 for MSI/MSI-X [ 8.928999] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 9.777626] input: HDA Intel HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card1/input8 [ 9.777749] input: HDA Intel Mic at Sep Left Jack as /devices/pci0000:00/0000:00:1b.0/sound/card1/input9 [ 9.777815] input: HDA Intel Mic at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card1/input10 [ 9.777875] input: HDA Intel Line Out at Sep Left Jack as /devices/pci0000:00/0000:00:1b.0/sound/card1/input11 [ 9.777941] input: HDA Intel HP Out at Ext Right Jack as /devices/pci0000:00/0000:00:1b.0/sound/card1/input12 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The /proc/asound/pcm file reports: ----------------------- 00-00: USB Audio : USB Audio : capture 1 01-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1 01-01: STAC92xx Digital : STAC92xx Digital : playback 1 01-03: HDMI 0 : HDMI 0 : playback 1 about /proc/asound/cards: ------------------------ 0 [Camera ]: USB-Audio - Logitech EyeToy USB Camera Sony Corporation Logitech EyeToy USB Camera at usb-0000:00:1d.0-1, full speed 1 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xf6afc000 irq 43 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/3.0.0-13-server/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.0.0-12-server/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card1/codec#1 -------------------------------------------------------- Codec: Conexant ID 2c06 Address: 1 MFG Function Id: 0x2 (unsol 1) Vendor Id: 0x14f12c06 Subsystem Id: 0x14f1000f Revision Id: 0x100000 Modem Function Group: 0x2 The audio card hosts a softmodem chip: 0x14f12c06 14f1 is the Conexant Vendor ID, and 0x14f12c06 a softmodem chipset. Get a hsfmodem package through http://www.linuxant.com If not a Conexant modem, the driver hsfmodem-drivers with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=1028:0262 IRQ=43 HDA2=00:1b.0 SOFT=8086:293e.HDA CodecDiagnosed=Conexant_ HDAchipVendorID=14f1 CHIP=0x14f12c06 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 1028:0262 Softmodem codec or chipset from diagnostics: Conexant_0x14f12c06 from Archives: The HDA card softmodem chip is 0x14f12c06 Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k3.0.0_13_server_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 3.0.0_13_server They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 4.6.1 and a compiler is not installed linux-headers-3.0.0-13-server resources needed for compiling are not manifestly ready! The code linking utility, ld, may be needed and is provided in the binutils package If compiling is necessary packages must be installed, providing: gcc-4.6 make linux-headers-3.0.0-13-server If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 325744 2011-02-04 08:42 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- ==========END MODEMDATA.TXT==========