Afshin, scanModem reports that you have an 11c11040 modem. You may try to install a driver which may or may not work* available at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-11c11040_20110811_i386.deb also download the agrsm-tools package: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-tools_0.0.1_all.deb You have dkms installed: <quote> The dkms driver upgrade utilities are installed, </quote> Then it will suffice to: $ sudo dpkg -i agrsm*.deb to install the modem code and the agrsm-tools packages run $ sudo agrsm-test to see if modem is detected. Report back presently. Regards, Antonio On Mon, Oct 17, 2011 at 6:51 AM, افشین فلاطونی <falatooni@xxxxxxxxx> wrote: > >