Konni, The core problem is that the modem PCI card is not being detected as a PCI device, under the new kernel. Is if being recognized under Microsoft? Possible the hardware has failed. If the PC case can be opened, try unseating and reseating the card. Then retest. Also you can try retinstalling the prior kernel, and detecting the modem card under the prior usefull kernel. MarvS scanModem maintainer On Sun, Sep 25, 2011 at 11:30 AM, <konni@xxxxxxxxxxx> wrote: > Hello, > > my Toshiba laptop Satellite Pro M10 running openSUSE 11.4 "Celadon" - kernel > 2.6.37.6-0.7-default with KDE4 has the following built-in PCI modem: > > Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem > Controller (PCI) > > It used to work under openSUSE 11.0 with KDE 3 using slmodem in ALSA mode - > but now under openSUSE 11.4 I cannot get it to work with slmodemd in ALSA > mode (have installed the smartlink-softmodem-2.9.10-17.i586.rpm that is > supposed to be suitable for openSUSE). The slmodemd command > > slmodemd --country=GERMANY -a > > leads to the following error: > > ALSA lib conf.c:4630:(snd_config_expand) Unknown parameters 1 > ALSA lib pcm.c:2212:(snd_pcm_open_noupdate) Unknown PCM modem:1 > error: alsa setup: cannot open playback device 'modem:1': Invalid > argumenterror: cannot setup device `modem:1' > > The slmodemd command only appears to work when adding the option "hw:0" - > but that turns out to be not the modem but the companion sound card - which > is as follows: > > 00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM > (ICH4/IC\ > H4-L/ICH4-M) AC'97 Audio Controller (rev 03) > Subsystem: Toshiba America Info Systems Device 0202 > Flags: bus master, medium devsel, latency 0, IRQ 11 > I/O ports at be00 [size=256] > I/O ports at bdc0 [size=64] > Memory at fcdffe00 (32-bit, non-prefetchable) [size=512] > Memory at fcdffd00 (32-bit, non-prefetchable) [size=256] > Capabilities: [50] Power Management version 2 > Kernel driver in use: Intel ICH > > The command lspci -n yields the following at 00:1f.5: > 00:1f.5 0401: 8086:24c5 (rev 03) > (Again, that is for the companion sound card.) > > The modules snd_intel8x0 (for the sound card) and snd_intel8x0m (for the > modem) are loaded - also tried to unload and load again snd_intel8x0m after > boot (with modprobe -r snd_intel8x0m, then modprobe snd_intel8x0m) without > success (the sound driver snd_intel8x0 is always present and the sound works > fine). > > These two modules, together with slmodemd, worked perfectly fine for the > modem under the previously installed openSUSE 11.0 (with snd_intel8x0 and > snd_intel8x0m). > > For some reason lspci only lists the sound device but not the modem (I think > under previously installed openSUSE 11.0 the modem was listed under lspci). > Modular support of the modem seems to be supported by the kernel, and in > fact snd_intel8x0m can be loaded - both by hand, as stated above, and by the > MODULES_LOADED_ON_BOOT option in /etc/sysconfig/kernel. Neither approach > makes the modem functional (nor even listable by lspci). As recommended (in > some FAQ), I changed the "hardware recognition" (or so) option of the BIOS > (not Windows!) from "by operating system" to "all devices" > (recognized/included by BIOS, I suppose) - no improvement. > > The packages kernel-default, kernel-default-devel, kernel-devel, > kernel-source, alsa, alsa-devel, alsa-firmware, alsa-oss, alsa-plugins, > alsa-plugins-pulse, alsa-tools, alsa-tools-devel, alsa-tools-gui, alsa-utils > are installed. > > The output of scanModem is attached below. > > Any help will be greatly appreciated. > Thanks, > Konni > > -------------------------- System information ---------------------------- > CPU=i686, Welcome , ALSA_version=1.0.23 > Linux version 2.6.37.6-0.7-default (geeko@buildhost) (gcc version 4.5.1 > 20101208 > [gcc-4_5-branch revision 167585] (SUSE Linux) ) #1 SMP 2011-07-21 02:17:24 > +020 > 0 > scanModem update of: 2011_08_08 > > /etc/lsb-release not found > > The dkms driver upgrade utilities are installed, > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_intel8x0m > > Attached USB devices are: > ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58) > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t- > 878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg0 > 0578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > High Definition Audio cards can host modem chips. > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > A candidate modem is not transparent among the PCI devices: > ------------------------------------------------ > 00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller > (rev 0 > 3) > 00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM > (ICH4/ICH > 4-L/ICH4-M) AC'97 Audio Controller (rev 03) > 01:00.0 VGA compatible controller: nVidia Corporation NV17 [GeForce4 420 Go] > (re > v a3) > 02:07.0 FireWire (IEEE 1394): Texas Instruments TSB43AB22/A IEEE-1394a-2000 > Cont > roller (PHY/Link) > 02:08.0 Ethernet controller: Intel Corporation 82801DB PRO/100 VE (MOB) > Ethernet > Controller (rev 83) > 02:0a.0 Ethernet controller: Atheros Communications Inc. Atheros AR5001X+ > Wirele > ss Network Adapter (rev 01) > 02:0d.0 System peripheral: Toshiba America Info Systems SD TypA Controller > (rev > 03) > ------------------------------------------------ > with USB, bridge, and RAM devices not displayed. > If a High Definition Audio card is present, if might be hosted on the > Subsystem. > > If your modem is an > external USB type, > connected by an external serial cable, > or mounted internally on an ISA card, > then scanModem would not access it. > > Try with Root permission > $ wvdialconf /etc/wvdial.conf > to detect these modem types and some USB modems. > If the detection is successful, read the DOCs/wvdial.txt . > Edit the /etc/wvdial.conf with Root permission: > gedit /etc/wvdial.conf > will be able to dial out with Root permission: > wvdial > > Many modems for which scanModem fails have Conexant chips. > From http://www.linuxant.com/drivers/modemident.php > get the ListModem tool, which will report on Conexant chipset modems > > If the above tests fail, please provide any independent information > available o > n your modem. > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click >> to > > expand the graphic. Manufacturer information may be displayed. For example, > CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or > vendor > and device information. From the Driver Details TAB, copy out the VENdor and > DEV > ice information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.5.1 > and the compiler used in kernel assembly: 4.5 > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.5 > linuc_headers base folder /lib/modules/2.6.37.6-0.7-default/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/i > nclude/ . > For martian_modem, additional required packages are needed. The also > required h > eaders of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, > for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.c > om > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > If a driver compilation fails, with message including some lack of some > FileName > .h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minim > al additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > Checking pppd properties: > -rwxr-xr-x 1 root dialout 343052 19. Feb 2011 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > noipdefault > noauth > crtscts > lock > local > asyncmap 0 > nodetach > lcp-echo-interval 30 > lcp-echo-failure 4 > lcp-max-configure 60 > lcp-restart 2 > idle 600 > noipx > file /etc/ppp/filters > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ g > et faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed to > matc > h your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", > ENV{INTERFACE}=="lo*|dummy* > |vif*.*|br*|bond*|vlan*|gre*|sit*|tap*|tun*|ipip*|ip6tnl*|ipsec*|ppp*|ippp*|isdn > *|modem*|dsl*|plip*|irda*", GOTO="skip_ifup" > Within /etc/modprobe.conf files: > /etc/modprobe.d/00-system.conf:# Linux ACP modem (Mwave) > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- >
